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Financial Services stories

UK firms lack records of vulnerable customer support
Risk & Compliance

UK firms lack records of vulnerable customer support

Despite widespread confidence about FCA scrutiny, most firms still cannot quickly produce searchable evidence of support for vulnerable customers.

By Karen Joy Bacudo • 4 min read • Yesterday
Investors to focus on revenue per employee in 2027
Software-as-a-Service

Investors to focus on revenue per employee in 2027

Startups will face tougher funding terms in 2027 as investors scrutinise revenue per employee and AI-driven efficiency more closely.

By Karen Joy Bacudo • 5 min read • Today
Experian adds Solidatus lineage tools to Aperture Data
Data governance

Experian adds Solidatus lineage tools to Aperture Data

The integration is aimed at firms under regulatory and AI scrutiny, helping them trace data changes and see which reports or systems could be affected.

By Sean Mitchell • 4 min read • 2 days ago

Global Stories

Financial Services stories

Ocean lands Fortune Cyber 60 nod for email security
Data Protection

Ocean lands Fortune Cyber 60 nod for email security

The nod signals investor confidence in tools that can spot AI-generated phishing before it reaches hundreds of thousands of employee mailboxes worldwide.

By Shadda Lie Catugal • 4 min read • 3 days ago
Netcall & Box launch AI integration for digital services
Document Management

Netcall & Box launch AI integration for digital services

Organisations could cut manual work and keep sensitive records governed as Jadu taps Box content directly for AI-driven self-service portals.

By Sofiah Nichole Salivio • 4 min read • Today
Australia cyber attacks rise 39% as ransomware grows
Ransomware

Australia cyber attacks rise 39% as ransomware grows

Ransomware claims hit a record 1,063 victims in October, even as Australian organisations still faced 2,117 cyber attacks a week, up 39% year on year.

By Mara Sugue • 4 min read • 2 days ago

Stories from Other Regions

Financial Services stories

Resemble AI launches tool to spot agents on websites
Artificial Intelligence

Resemble AI launches tool to spot agents on websites

Financial firms are racing to detect AI agents before they slip into customer accounts, as Resemble says its tool spots disguised traffic with 98.8% accuracy.

By Mara Sugue • 4 min read • Today
Alkami expands Texoma credit union digital platform
Digital Transformation

Alkami expands Texoma credit union digital platform

More than half of Texoma Community Credit Union's members adopted the new system within two weeks, as online banking use climbed 8.9% year on year.

By Karen Joy Bacudo • 3 min read • Today
Tursio adds AI cost tracking & daily spending caps
Data governance

Tursio adds AI cost tracking & daily spending caps

The update gives banks and credit unions a way to cap AI spend per day while preserving existing database access controls in AI search.

By Karen Joy Bacudo • 4 min read • Today
M5 launches Sentinel to secure voice edge on IP networks
Ransomware

M5 launches Sentinel to secure voice edge on IP networks

As copper lines are retired, exposed voice devices on IP networks are becoming a bigger target for toll fraud, scanning and ransomware.

By Sean Mitchell • 4 min read • Today
Irish AI Awards name 60 finalists across 15 categories
Digital Transformation

Irish AI Awards name 60 finalists across 15 categories

The shortlist underscores Ireland's growing AI ecosystem, with entries ranging from healthcare to cybersecurity and public services across 15 categories.

By Sean Mitchell • 5 min read • Today
Hyundai Card launches PLCC 2.0 with AI tools for partners
Software-as-a-Service

Hyundai Card launches PLCC 2.0 with AI tools for partners

Partners can now tap Hyundai Card’s AI tools without building their own data systems, as the issuer expands beyond cards into wider business planning.

By Karen Joy Bacudo • 4 min read • Today
Blossom Save set for One Click Life platform launch
Fintech

Blossom Save set for One Click Life platform launch

Access to Blossom Save will be opened to more than 300,000 One Click Life users, broadening the fintech's reach beyond its own app.

By Karen Joy Bacudo • 3 min read • 2 days ago
MRTY launches sovereign intelligence platform for firms
Customer Relationship Management

MRTY launches sovereign intelligence platform for firms

Businesses handling sensitive data may gain more control over storage and AI as the New Zealand-developed platform targets firms with up to 1,000 staff.

By Sean Mitchell • 4 min read • 2 days ago
ServiceNow launches tool to speed legacy CRM migrations
Customer Relationship Management

ServiceNow launches tool to speed legacy CRM migrations

The software could cut enterprise CRM migration projects from months or years to weeks, easing a costly barrier for businesses modernising customer service.

By Sofiah Nichole Salivio • 4 min read • Yesterday
Apex names Claire Ross to lead Australia superannuation
Regulation

Apex names Claire Ross to lead Australia superannuation

Apex gains a veteran superannuation executive as it expands in Australia, where providers face tighter oversight and rising service demands.

By Mara Sugue • 3 min read • Today
RDVCC details fees & identity rules for virtual cards
Crypto

RDVCC details fees & identity rules for virtual cards

Users must clear identity checks before opening RDVCC virtual cards, while deposits start at 35 USDT and card fees begin at $1.

By Karen Joy Bacudo • 4 min read • 2 days ago