Engagement stories
Social trends report unfolds brand-customer disconnect
Last month
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content creation
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hootsuite
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roi
Hootsuite's 2024 Social Trends Report reveals a major gap in brand-customer connections due to outdated social engagement strategies.
WorkJam bolsters digital workforce solutions through Quay Consulting partnership
Last month
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productivity
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strategy
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collaboration
WorkJam teams up with Quay Consulting to strengthen its digital workplace solutions and enhance organisational performance.
AP+ & Five by Five Global campaign tackles data oversharing issue
Last month
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privacy
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digital age
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digital
AP+ and Five by Five Global have launched a campaign to counter data oversharing issue with novel ConnectID solution.
Kabuni launches immersive learning platform with 'Learn-to-Earn' model
Last month
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ai
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safe
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digitisation
EdTech firm Kabuni introduces Kabuni WIZARD, an immersive learning platform with a unique 'Learn-to-Earn' model for youths.
Study reveals stark discrepancy in perceived AI use at work
Thu, 26th Oct 2023
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netflix
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workplace
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spotify
A new study has revealed executives believe artificial intelligence is more commonly used in the workplace than employees perceive.
Study reveals employee perception and reality of AI use at work
Thu, 26th Oct 2023
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ai
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integration
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workforce
A new study from UKG reveals there is disparity between employee perceptions and the actual usage of artificial intelligence in the workplace.
Workday recognised again as Leader in Cloud HCM for 8th year
Tue, 24th Oct 2023
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hcm
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compliance
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pwc
Workday, Inc. holds its position as a leader in the Gartner Magic Quadrant for Cloud HCM for the eighth year in a row.
Antavo and Concord partnership to enhance digital customer experiences
Mon, 23rd Oct 2023
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cx
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kathmandu
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us
Antavo, an Enterprise Loyalty Cloud company, and digital transformation firm Concord, forge a partnership aimed at improving digital customer experiences.
Australian firm Kismet acquires Media.com to combat fake news
Sat, 14th Oct 2023
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clickbait
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financial results
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mergers and acquisitions
Kismet Group acquires Media.com to offer a platform combating misinformation and protecting users' reputation.
Revolutionising retail: Harnessing LBS and RTLS for performance boost
Fri, 13th Oct 2023
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cx
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wifi
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gps
Retailers are using Location-Based Services (LBS) and Real-Time Location Systems (RTLS) to enhance performance.
OPPi to launch in the UK, aims to empower leaders with AI insights
Thu, 12th Oct 2023
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digitisation
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organisational culture
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customers
Singaporean entrepreneur Adrian Liew is set to debut OPPi, an AI-driven platform designed to enhance workplace communication in the UK.
Trend Micro redesigns partner programme for a new era of cybersecurity
Thu, 5th Oct 2023
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managed services
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partner programmes
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ai
Trend Micro redesigns partner programme to encourage cybersecurity growth and engagement in amidst digital threats.
Aston University joins Turing University Network to advance AI and Data Science
Wed, 4th Oct 2023
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ml
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data science
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ai
Aston University joins prestigious Turing University Network, showcasing commitment to advancing data science and AI.
Retailers at risk from significant cost in lost opportunity
Wed, 4th Oct 2023
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cx
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digital
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retail
Contentsquare, a digital analytics authority, reveals that category pages hold the highest engagement rate at 32.7% among all site pages.
Video: 10 Minute IT Jams - An update from XRii
Fri, 22nd Sep 2023
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digital marketing
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apac
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engagement
Matthew Endresz, who is the CEO of XRii, joins us today to tell us more about XRii and what they are doing in the APAC region.
CustomerAI fuels next generation of customer relationships
Thu, 24th Aug 2023
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cx
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ai
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twilio
Twilio has unveiled new CustomerAI solutions that it says will unlock the power of artificial intelligence for hundreds of thousands of businesses.
XRii unveils sports marketing campaigns using AR and VR
Fri, 11th Aug 2023
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digital transformation
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cx
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vr
The company reveals how sports clubs are creating innovative and impactful digital experiences with experiential marketing that drive results.
Software tools present potential solution to employee well-being
Thu, 13th Jul 2023
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software
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workplace
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engagement
Employee well-being is a strategic advantage in the digital age, says software solutions provider Advanced. Low engagement costs $8.8tn globally.
Vonage empowers customer engagement with latest release
Fri, 7th Jul 2023
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digital transformation
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messaging
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cloud communications
Vonage enhances their Conversational Commerce solution, adding new features and capabilities to elevate customer engagement.
How is working from home impacting remote employees?
Fri, 19th May 2023
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wfh
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mental health
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engagement
How can employers overcome these hurdles, ensure their remote employees are happy and healthy and stay afloat in today’s economy?.
Silver Fern Farms deploys Oracle Fusion Cloud HCM
Thu, 16th Mar 2023
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silver fern farms
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oracle cloud
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engagement
New Zealand meat processor Silver Fern Farms has deployed Oracle Fusion Cloud HCM, boosting employee engagement by more than 60%.
IWD 2023: Culture Matters - How to Cultivate Elite, Highly Effective Teams
Wed, 8th Mar 2023
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leadership
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iwd
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tech teams
I've been a manager for more than 15 years, and during that time, I've learned not only from others' mistakes and best practices but from my own.
Prioritising a digital-first customer experience strategy
Wed, 1st Mar 2023
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cx
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support
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digitalisation
The impacts of a digital-first society on contact centres are significant and require a digital-first customer experience strategy.
Listen and act: Why hotels need better guest engagement
Tue, 28th Feb 2023
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cx
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social media
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branding
Hoteliers must engage with guests and monitor online feedback to shape the guest experience and maintain a positive online reputation.