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Employee Experience (EX) Stories - Page 6

UK Stories

Employee Experience (EX) stories

Software complexity costs UK firms GBP £32bn a year
Software-as-a-Service

Software complexity costs UK firms GBP £32bn a year

Complex software sprawl is costing UK firms more than GBP £32bn a year, as over a fifth of tech spend is now linked to buyer's remorse.

By Sofiah Nichole Salivio • 4 min read • Fri, 20th Mar 2026
Co-op extends VoCoVo headset rollout to 2,300 stores
Customer Experience

Co-op extends VoCoVo headset rollout to 2,300 stores

Co-op signs five-year VoCoVo deal to roll out upgraded S5 Pro headsets to 2,300 UK stores, boosting safety and service on the shop floor.

By Sofiah Nichole Salivio • 4 min read • Wed, 18th Mar 2026
Phoenix Software named fourth on UK Best Workplaces list
Human Capital Management

Phoenix Software named fourth on UK Best Workplaces list

York-based Phoenix Software has been ranked fourth in Great Place to Work UK's Best Workplaces 2026 list for large employers.

By Sofiah Nichole Salivio • 3 min read • Fri, 13th Mar 2026

Global Stories

Employee Experience (EX) stories

TeamViewer launches AI reporting tool for IT teams
Data Analytics

TeamViewer launches AI reporting tool for IT teams

TeamViewer unveils Tia Reporting, an AI dashboard tool that lets IT teams build live, no-code reports on digital workplaces via chat prompts.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 24th Mar 2026
ECI Software certified as great place to work in eight countries
Human Capital Management

ECI Software certified as great place to work in eight countries

ECI Software wins 2026 Great Place to Work certification across eight countries, as 82% of staff rate it a great workplace.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 20th Mar 2026
Qualtrics names Act XM top APJ partner in debut awards
Digital Transformation

Qualtrics names Act XM top APJ partner in debut awards

Qualtrics crowns Act XM top Asia Pacific Japan partner as it launches inaugural global Partner of the Year Awards across five categories.

By Joseph Gabriel Lagonsin • 5 min read • Thu, 19th Mar 2026
MHP named ServiceNow's Automotive Partner of the Year
Digital Transformation

MHP named ServiceNow's Automotive Partner of the Year

ServiceNow names Porsche-owned consultancy MHP Automotive Partner of the Year, citing AI-powered workflows and measurable business results.

By Sofiah Nichole Salivio • 3 min read • Fri, 13th Mar 2026
AI productivity gains erased by document verification
Data Protection

AI productivity gains erased by document verification

AI tools leave office workers no faster overall, as time spent double-checking documents cancels out most of the promised productivity gains.

By Shannon Williams • 4 min read • Thu, 12th Mar 2026
RingCentral unveils AIR Pro no-code AI contact agents
Unified Communications

RingCentral unveils AIR Pro no-code AI contact agents

RingCentral debuts AIR Pro voice-first AI agents with no-code tools, aiming to move enterprises beyond basic IVR to scalable automation.

By Mark Tarre • 3 min read • Wed, 11th Mar 2026
Altimetrik names Dhirendra Nath as Chief HR Officer
Manufacturing

Altimetrik names Dhirendra Nath as Chief HR Officer

Altimetrik appoints Dhirendra Nath as Chief HR Officer to steer people strategy and culture integration after its merger with SLK.

By Sofiah Nichole Salivio • 3 min read • Wed, 11th Mar 2026
Women in tech call for daily, sustained workplace backing
eLearning

Women in tech call for daily, sustained workplace backing

Women in tech urge daily, visible backing over token gestures, saying sustained support boosts careers.

By Kaleah Salmon • 12 min read • Sat, 7th Mar 2026

Stories from Other Regions

Employee Experience (EX) stories

Hostplus signs five-year IT services deal with Interactive
Digital Transformation

Hostplus signs five-year IT services deal with Interactive

Super fund Hostplus has inked a five-year IT managed services deal with Interactive, adding an Australian-based service desk and cloud support.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 24th Mar 2026
Singaporeans want phone support as firms push digital
Unified Communications

Singaporeans want phone support as firms push digital

Singaporeans still prefer calls for customer support, but firms are shifting budgets to digital self-service and AI, risking a widening gap.

By Kaleah Salmon • 5 min read • Wed, 18th Mar 2026
Lancom earns Microsoft Modern Work Enterprise status
Data Protection

Lancom earns Microsoft Modern Work Enterprise status

Lancom Technology has secured Microsoft's Modern Work Enterprise status, recognising its capability to deliver Microsoft 365 at scale.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 17th Mar 2026
Humanforce adds automated rewards tools for frontline
Human Capital Management

Humanforce adds automated rewards tools for frontline

Humanforce launches automated rewards and recognition tools to help frontline employers tackle high turnover, engagement and compliance gaps.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 13th Mar 2026
NZ small businesses embrace AI but struggle to scale use
Digital Transformation

NZ small businesses embrace AI but struggle to scale use

Over half of SMEs in New Zealand now use AI, but most still lack training and strategy to turn experiments into real productivity gains.

By Catherine Knowles • 4 min read • Tue, 10th Mar 2026
Pre-travel authorisation is the next big audit focus in Australian business travel
Human Capital Management

Pre-travel authorisation is the next big audit focus in Australian business travel

Australian firms are shifting from post-trip checks to pre-travel approval as audit scrutiny and business travel volumes surge.

By SAP Concur • 5 min read • Tue, 10th Mar 2026