IT Brief UK - Technology news for CIOs & IT decision-makers

Digital adoption stories

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Workers bypass AI as trust gap widens, WalkMe warns

Last week
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data protection
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digital transformation
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Workers increasingly sidestep approved AI systems, while WalkMe's latest report finds executives remain far more upbeat than staff over workplace technology.
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Whatfix study warns AI adoption gap costs mid-sized firms

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Whatfix study says firms risk USD $10.9m a year from weak digital adoption as AI investment outpaces staff use of new tools.
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Login problems drive consumers away from digital services

This month
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data protection
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digital transformation
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mfa
Thales report finds weak login and sign-up flows are pushing users away, as trust in AI, data handling and digital services remains low.
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Ping Identity names Graeme Ventris to lead EMEA Channel

Last month
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digital transformation
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pam
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partner programmes
Ping Identity has hired Graeme Ventris as EMEA Channel and Alliances Chief, tasking him with driving partner-led growth in digital identity.
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Whatfix boosts Mirror with AI roleplay training tools

Last month
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digital transformation
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Whatfix adds AI roleplay training to its Mirror simulator, promising faster readiness and fuelling a surge to USD $3 million in recurring revenue.
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Denmark tops 2026 FM Resilience Index as Europe leads

Fri, 27th Feb 2026
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Denmark tops FM's 2026 Resilience Index for a third year as Europe dominates the top 10 and all three United States zones miss out.
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Denmark tops 2026 FM resilience ranking, India climbs

Fri, 27th Feb 2026
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datacentre infrastructure
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hyperscale
Denmark tops FM's 2026 Resilience Index for a third year as Europe dominates the rankings and India makes broad-based gains across all zones.
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UK staff confident with AI but lack training & strategy

Wed, 4th Feb 2026
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digital transformation
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Confident but undertrained, UK staff are embracing AI tools at work despite patchy strategies, rollout plans and formal learning support.
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UK shoppers want AI for delivery but not to replace people

Thu, 4th Dec 2025
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cx
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martech
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supply chain
UK shoppers favour AI for delivery tracking and returns but insist it should support, not replace, human customer service roles in retail.
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Elemental Concept joins UK scheme to shape £150m services policy

Fri, 21st Nov 2025
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ai
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m&a
Elemental Concept joins Applio Ventures' SME Champion Scheme to help shape the UK government's £150 million professional services strategy.
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Crossroads, crossfire, or a $60bn productivity opportunity?

Fri, 21st Nov 2025
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data analytics
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supply chain
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productivity
Australian businesses could unlock a USD $60bn productivity gain by saving 8%-10% on external supplier spend without job or performance cuts.
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MyTrucking partnership with Xero drives digital growth in transport

Fri, 21st Nov 2025
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financial systems
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smb
MyTrucking's partnership with Xero boosts digital adoption in transport, easing admin and saving time for operators across New Zealand, Australia, and the UK.
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Public sector digital progress hindered by skills & strategy gaps

Thu, 20th Nov 2025
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data analytics
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digital transformation
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ai
Over half of public sector workers have digital tools but underskill and lack strategy hinder progress towards 2027 digital goals.
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UK workplace AI adoption stalls, risking GBP £400 billion goal

Fri, 7th Nov 2025
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ai
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ai ethics & governance
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government
Nearly half of UK office workers do not use AI tools at work, threatening government ambitions for GBP £400 billion AI-driven economic growth by 2030.
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Manual payroll costs UK SMEs dearly as fines & errors rise

Thu, 25th Sep 2025
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licensing
Nearly a third of UK SMEs still use manual payroll, causing errors and fines that can reach thousands of pounds, reveals new research from Employment Hero.
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WalkMe unveils AI tool to deliver training within work apps

Wed, 17th Sep 2025
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ai
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education, learning & training
WalkMe launches an AI-driven tool delivering real-time training within work apps, enhancing learning by embedding guidance into daily software use.
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UK firms face skills shortages stalling AI & tech growth

Wed, 17th Sep 2025
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digital transformation
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data science
UK firms face talent shortages in networking, cybersecurity, and AI, stalling growth and delaying digital transformation across vital tech sectors.
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Whatfix unveils AI Agents to boost enterprise user productivity

Fri, 12th Sep 2025
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data analytics
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digital transformation
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martech
Whatfix launches AI Agents powered by ScreenSense to enhance enterprise user productivity, offering personalised in-app guidance and analytics insights.
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LevelBlue & Akamai launch managed service for web app security

Fri, 15th Aug 2025
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firewalls
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application security
LevelBlue and Akamai have teamed up to offer a managed web app and API security service, tackling rising threats with AI-driven, 24/7 protection and expert support.
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London SMEs lead in digital support as regional gap widens

Thu, 10th Jul 2025
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government
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digital initiatives
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funding
London SMEs lead in digital support and funding access, while nearly three-quarters of regional firms lack involvement in mentoring and digital initiatives.