Customer Centricity Stories - Page 3

UK Stories

Customer Centricity stories

NormCyber wins Cyber Security Company of the Year in 2024

NormCyber has been honoured as Cyber Security Company of the Year at the 2024 UK Business Tech Awards for its exceptional risk management solutions.

By Sean Mitchell • 2 min read • Sat, 23rd Nov 2024

Customer Experience

Medallia links with PwC UK to uplift customer experience across Britain

Medallia forms strategic alliance with PwC UK, intending to enhance customer experience and navigate declining satisfaction rates in the UK market.

By Imee Dequito • 2 min read • Fri, 17th Nov 2023

Global Stories

Customer Centricity stories

Unified Communications

Calabrio appoints Frank Ciccone as new Chief Revenue Officer

Calabrio appoints Frank Ciccone as Chief Revenue Officer to spearhead global sales and growth in customer experience sector.

By Jed Nykolle Harme • 2 min read • Tue, 6th May 2025

Advanced Persistent Threat Protection

Peter Hanna appointed Head of Channels for Cohesity Asia-Pacific & Japan

AI data security firm Cohesity appoints industry veteran Peter Hanna as Head of Channels for Asia-Pacific and Japan, aiming to bolster regional sales and partner engagement.

By Imee Dequito • 3 min read • Tue, 23rd Jan 2024

Hyperscale

Frost & Sullivan names Vertiv as APAC Company of the Year

Frost & Sullivan has recognised Vertiv as Asia Pacific Data Center Power Solutions Industry 2022 Company of the Year.

By Zach Thompson • 3 min read • Fri, 28th Apr 2023

Customer Relationship Management

Three steps to building a successful customer adoption team

Building a successful customer adoption team requires a unique combination of skills and qualities central to effectively engaging with customers.

By Virginia Galaron Herrera • 4 min read • Fri, 28th Apr 2023

Fintech

Paymentology appoints new Global Head of Marketing

Paymentology appoints Nadia Benaissa as Global Head of Marketing, bringing 20 years of fintech marketing experience to spearhead global expansion.

By Tom Raynel • 2 min read • Wed, 1st Feb 2023

Customer Relationship Management

The foundations of a modern data-driven organisation: Obtaining a clear view of the customer

The key to understanding customers lies in listening to them and connecting through various communication channels, says expert.

By Daniel Hand • 3 min read • Wed, 6th Oct 2021

Disaster Recovery

Video: 10 Minute IT Jams - Who is Tecala?

Tecala, an Australian tech services provider, talks about its primary focuses, solutions, and resources in the ANZ market.

By Nick Forrester • 6 min read • Fri, 16th Oct 2020

Customer Relationship Management

Could personalised AI assistants streamline your business?

Oracle's new Digital Assistant utilises AI to streamline business processes, boosting productivity and enhancing user experiences across multiple platforms.

By Staff Writer • 3 min read • Thu, 25th Oct 2018