IT Brief UK - Technology news for CIOs & IT decision-makers

Chatbots stories - Page 22

Foundations

Exclusive: An inside look at Lenovo's AI initiatives

Wed, 29th Aug 2018
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digital transformation
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martech
Lenovo's AI initiatives include the launch of Lenovo Intelligent Computing Orchestration (LiCO) to simplify AI model development. #AI #Lenovo.
Chatbot

How chatbots can enhance the customer experience

Wed, 18th Jul 2018
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data protection
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cx
Companies are increasingly using chatbots in their mobile apps to enhance customer service and improve the overall customer experience.
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How IT service desk admin jobs will be transformed by smart automation

Tue, 19th Jun 2018
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martech
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it automation
Developments in AI technologies like ML and natural language processing will strengthen the connection between IT teams and their organisation.
Artificial intelligence

How businesses can prepare their contact centre for a bot/AI environment

Fri, 15th Jun 2018
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martech
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As AI and bots revolutionise customer service, businesses must update infrastructures and train staff to harness this tech effectively. Here's how.
Ar shopping

CX perception gap means opportunities for channel

Thu, 7th Jun 2018
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cx
A new survey from Mitel shows that businesses' customer experience isn't as good as they think - but tech could be a big part of the solution.
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Is your business ready to talk chatbots?

Mon, 14th May 2018
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digital signage
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hyperscale
Is your business ready for chatbots? CIOs must embrace these virtual assistants, with more than 50% of enterprises projected to invest heavily by 2021.
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A chatbot for network security management? It's a reality

Wed, 21st Mar 2018
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network infrastructure
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sdn
In what may be an industry-first, a UK-based company has launched an intelligent chatbot especially designed for network security management tasks.
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Exclusive interview: Lenovo's Scott Tease talks AI, HPC and the power of data

Thu, 15th Mar 2018
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datacentre infrastructure
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data analytics
Data is the most valuable asset to organizations, according to Lenovo's HPC and AI executive director, Scott Tease.
Screen shot 2018 02 28 at 9

Alibaba Cloud commits to EU with launch of 8 new products at MWC18

Wed, 28th Feb 2018
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uc
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data analytics
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hyperscale
The Chinese giant announced the launch of the new products for Europe at MWC 18, stressing its commitment to the region for the future.
Soulmachines

Daimler hires Soul Machines' digital human for customer service

Wed, 28th Feb 2018
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crm
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martech
Sarah combines artificial and emotional intelligence for a new experience which redefines the link between man and machine.
Pexels photo 380769

OVUM: Where are enterprises looking to really use AI?

Tue, 27th Feb 2018
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martech
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supply chain
Artificial intelligence (AI) remains highly in vogue as a technology topic across the media and within the IT supplier landscape.
Soul machines

Kiwi AI company's digital human being tested at UK bank

Thu, 22nd Feb 2018
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martech
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While NatWest will only deploy Soul Machines' technology if it successfully completes a pilot, it could be used to help free up time human advisors.
Vritualreality

New to VR? Here's how you can use it in the workplace

Mon, 22nd Jan 2018
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martech
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it automation
Virtual reality isn't just for gamers; it's transforming workplaces by enhancing team building, customer experience, and remote collaboration. Here's how.
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AI causing consumer concern about data privacy: 61% say govt should take action

Fri, 8th Dec 2017
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uc
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data protection
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martech
Artificial intelligence is causing concern among consumers worldwide because it could potentially infringe on their privacy.
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Five core principles for developing AI for business

Mon, 4th Dec 2017
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uc
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martech
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ai
Kriti Sharma, Sage VP of bots and AI talks about the fundamentals of AI today and where it's headed in the future.
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Interview: Humans vs. Machines - the importance of knowing who is better at what

Tue, 28th Nov 2017
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hybrid cloud
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data analytics
Qlik's Josh Good discusses blending human intuition with AI for better data analytics in an exclusive interview.
Meet taipei

IoT, AI and mobile gaming in the spotlight at startup festival

Thu, 16th Nov 2017
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gaming
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uc
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martech
Over the next three days, more than 300 startups will congregate in Taiwan's capital for three days full of innovation, networking, and fun.
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How telcos can win the CX race

Wed, 1st Nov 2017
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crm
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cx
Maintaining a high standard of CX is now the key differentiating factor between industry leaders and laggards.
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How to restore customer loyalty after a data breach

Fri, 6th Oct 2017
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crm
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cx
Businesses must elevate their customer experience to regain trust after data breaches, with transparency and automation key to loyalty.
Future01

Gartner hype cycle outlines the technologies for workforce digital dexterity

Mon, 21st Aug 2017
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uc
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digital signage
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data analytics
Augmented data discovery, personal analytics, conversational UI and virtual assistants - welcome to the digital workplace of the - near - future.