Change Management stories - Page 2

Gamma Communications says AI in a live, multi-customer SOC can cut triage time five to ten times — but only with strict guardrails and human oversight.

Canopius deepens Manchester bet with 10-year lease for centre bringing together technology, data and project management roles.

Forrester warns Anthropic's Project Glasswing could overwhelm vulnerability management, as AI uncovers flaws faster than patching teams can respond.

Commvault unveils AI tools to help enterprises govern agents, prepare approved datasets and recover full-stack systems after automated changes.

Banks are slowing AI rollouts as they prioritise process visibility, with Celonis arguing execution depends on understanding how work flows today.

Valliance hires former Palantir experts and launches customer review as it seeks to close the AI deployment gap in UK and Europe.

AI in legal services is unlikely to shrink demand, with clients seeking more senior expertise and using efficiency gains to unlock latent work.

Customer Science appoints James Johnstone to its new Chief Operating Officer role as it accelerates UK and US expansion after rapid Australian growth.

Fortra's Chief Executive Officer says acquisition success hinges on strategy and culture before price, after 19 deals since 2020.

ADAPTOVATE taps transformation veteran Jim Cundiff as Managing Director and Partner to deepen North American growth and its AI consulting push.

UK businesses back AI and SAP transformation, but only 4% are very confident in data quality and 94% say silos hinder real-time decisions.

Freshworks appoints Kuntal Vahalia as Senior Vice President, Global Channels and Alliances, as it deepens partner ties to win more enterprise business.

Capacity, not capability, is emerging as partners' biggest headache as PSTN migration threatens support, growth and customer relationships.

TCS extends long-running Marks & Spencer deal as retailer seeks to modernise core systems and widen its use of artificial intelligence.

Workers increasingly sidestep approved AI systems, while WalkMe's latest report finds executives remain far more upbeat than staff over workplace technology.

LeanDNA study finds most supply plan failures hit at factory execution stage, with manufacturers losing or risking 10% of revenue as disruptions mount.

Optimizely training programme sees 375 AI agents built in five days as waitlist tops 1,500 amid rising enterprise marketing demand.

Only 14% of Global 2000 firms have a clear AI strategy, with research warning many are deploying tools faster than accountability and workforce training.

Skillsoft says CAISY simulation launches jumped 341% as workers embrace AI practice, signalling a wider shift towards learning in the flow of work.

Logicalis study finds 89% of Chief Information Officers are learning AI as they go, with skills gaps, data issues and compliance concerns slowing roll-outs.