Business strategy stories - Page 1
Why every business needs an AI strategy (even if AI isn’t the strategy)
Today
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business strategy
Businesses that treat AI as a shiny toy, not a planned tool, risk waste, security gaps and stagnation as competitors move ahead.
No AI without HI: Why human intelligence is the real competitive edge in the age of AI
Last week
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business strategy
In 2026, the true AI edge lies not in tools or data but in Human Intelligence, guiding ethical, innovative, and resilient use of technology.
Explainer: How will AI Agents pay each other using the x402 payments protocol
Last week
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business strategy
The x402 protocol revives HTTP 402, enabling AI agents to make instant micropayments autonomously using crypto, transforming digital commerce in 2025.
Canadian firms embrace AI & efficiency to counter tariff pressures
Last week
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business strategy
Canadian firms are embracing AI and operational efficiency to offset tariff pressures, boosting optimism for growth and hiring in 2026 despite economic uncertainty.
Optima secures fresh investment from GCP to boost UK & EU AI growth
Last week
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business strategy
Edinburgh-based AI consultancy Optima Partners has secured fresh investment from Growth Capital Partners to expand its UK and European operations.
Datadog launches Bits AI SRE to automate incident resolution
Last week
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business strategy
Datadog launches Bits AI SRE, an AI-driven agent that automates incident response, cutting troubleshooting time and enhancing resolution speed for engineering teams.
Smartsheet appoints Scott Torrey as Chief Revenue Officer to boost global growth
Last week
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business strategy
Smartsheet appoints Scott Torrey as Chief Revenue Officer to drive global revenue growth and boost enterprise adoption of its work management platform.
Atturra partners with TCG Process to boost AI-driven automation
Last week
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business strategy
Atturra partners with TCG Process to offer AI-driven automation tools for Australian local governments, education and utilities sectors to boost efficiency.
The symbiotic relationship between AI-driven CX and EX
Last month
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business strategy
AI-driven customer service boosts customer experience, but investing in employee experience is key to lasting loyalty and staff retention.
The evolving role of the Chief People Officer (CPO): Redefining HR leadership
Last month
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business strategy
The Chief People Officer role is evolving from HR lead to strategic partner, blending people, technology, and business to drive growth and innovation.
NZD $12 billion at risk for retailers as shoppers shun bad service
Last month
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business strategy
New Zealand retailers risk losing NZD $12 billion this peak season as almost half of consumers shun businesses after one bad experience.
E-commerce businesses urged to treat payments as profit drivers
Last month
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business strategy
E-commerce firms are urged to view payments as profit drivers, with C-suite support key to boosting revenue and enhancing customer experience, says Ecommpay.
Emirates partners with OpenAI to drive AI adoption across airline
Last month
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business strategy
Emirates has partnered with OpenAI to integrate AI, including ChatGPT Enterprise, across its operations, enhancing services and staff training in aviation.
Portal26 launches GenAI tool for AI software cost control
Last month
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business strategy
Portal26 unveils GenAI Licence Intelligence module, helping firms oversee AI software licences, control costs, and maximise investment returns.
The evolving role of the CIO
Last month
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business strategy
CIOs are evolving from tech reporters to changemakers, driving innovation and embedding IT as a core element of business strategy and growth.
Contact centre agent burnout costs top AUD $20 million yearly
Last month
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business strategy
Contact centre agent burnout costs Australian firms over AUD $20 million annually, driven by high turnover and costly operational challenges.
Internal inefficiencies hinder UK firms’ growth despite AI focus
Last month
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business strategy
Nearly half of UK professional services firms missed revenue targets last year due to internal inefficiencies despite growing AI investments, research reveals.
Driving outstanding customer experience with customer centricity and supportive technology
Last month
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business strategy
Businesses must blend human interaction with digital innovation to deliver personalised, customer-first experiences that build trust and simplify processes.
Beyond go-live: The real value of your ERP system is created afterwards
Last month
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business strategy
The true value of ERP systems emerges after go-live through continuous improvement, helping organisations stay agile, compliant, and efficient.
What you don't automate shows what creativity really means
Last month
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business strategy
As automation becomes universal, companies’ true edge lies in what they choose not to automate, preserving human creativity and judgment.