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Pax8 appoints Nick Heddy as President & Chief Commerce Officer

Wed, 5th Jun 2024

Pax8 has appointed Nick Heddy as President and Chief Commerce Officer, effective immediately. Heddy will continue to lead Pax8's global sales, experience, marketing, and community teams while supporting CEO Scott Chasin in building the future technology marketplace.

“I’ve had the pleasure of working alongside Nick for the past few years, witnessing how he leads with passion and approaches situations methodically,” said Scott Chasin, Chief Executive Officer at Pax8. “As we prepare for Pax8’s next era, I’m confident Nick has the talent and ability to strengthen the organisation and drive its vision forward effectively.”

Heddy has played a crucial role in Pax8’s global expansion, pivotal acquisitions, and diversification of revenue streams. His leadership established the Partner, Vendor, and Customer Experience teams to provide a consistent and deliberate experience for each stakeholder. As Pax8 transitions to a product-led approach, Heddy’s oversight of the marketing team is expected to be vital for the company’s successful go-to-market strategy.

Expressing his gratitude and excitement, Heddy remarked, “I’m honoured and humbled to be named President and Chief Commerce Officer of this incredible company. Since joining Pax8 over 11 years ago, I’ve been fortunate to hold various leadership positions and help achieve many milestones. As I look to the future, working for a company led by Scott Chasin, I’m excited for the opportunities ahead and what we’ll achieve next.”

Pax8 has been a prominent name in the cloud commerce space, pioneering the future of modern business by enabling enterprises through its channel partners. The company processes one million transactions monthly, demonstrating its significant impact on the marketplace. Its technology serves as a tool for managed service providers (MSPs) to accelerate growth, improve efficiency, and reduce risk.

Under Heddy's stewardship, Pax8 plans to continue its innovative streak. His extensive experience and deep understanding of the company's ecosystem are viewed as fundamental to steering Pax8 towards its envisioned future. The dual role will allow Heddy to unify and enhance the strategic alignment of sales and marketing efforts, driving comprehensive growth and market penetration.

Nick Heddy’s tenure at Pax8 and his longstanding contributions echo a deep-rooted dedication to the company’s mission. His varied roles over more than a decade have equipped him with a robust perspective on the company's operations and growth avenues. This move signifies Pax8's commitment to leveraging internal talent to galvanise its strategic initiatives. Stakeholders within the organisation and the broader market will be keenly observing the impact of his new leadership role on Pax8’s strategic direction.

Pax8's confidence in Heddy's ability to influence its trajectory underscores the broader trend in tech firms to foster leadership from within. The company’s approach aligns with a growing emphasis on experienced, in-house leadership to navigate complex, evolving markets. As Pax8 advances its goal of becoming a product-centric entity, Heddy’s direction is expected to be pivotal in maintaining and extending its market leadership.

Moving forward, Heddy’s primary focus areas will include reinforcing the integration of sales and marketing strategies, optimising the partner and customer journey, and driving innovative solutions within Pax8’s product offerings. These efforts are set to enhance Pax8’s value proposition and its competitive standing within the cloud commerce market.

With Heddy at the helm in this expanded capacity, Pax8 appears poised to continue its trajectory of growth and market influence. The balance of experience and strategic vision he brings is anticipated to support the company’s ambitious goals and fortify its leadership in the industry.

Pax8’s ongoing evolution, marked by such significant internal appointments, reflects the dynamic nature of the tech industry and the importance of adaptive and forward-thinking leadership.

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