OutSystems named G2 Leader for enterprise AI agents

OutSystems has been named a Leader in G2's Spring 2026 Grid Report for AI Agent Builders, a category covering tools used to build and manage autonomous AI agents connected to enterprise systems and data.

The ranking places OutSystems in the Leader quadrant based on a mix of customer feedback and market presence. G2 data cited by OutSystems includes a Net Promoter Score of 95, a 100% Ease of Admin score, and 100% of reviewers giving the platform a four- or five-star rating.

AI agent builder products have gained attention as companies look to automate tasks that span multiple systems. These tools often sit alongside existing application development and integration platforms. Because they connect to internal records and operational workflows, they typically require strong controls for data access, governance, and auditability.

OutSystems framed the ranking as a sign that customers are moving beyond pilots and early-stage trials and deploying agent-based software in production.

"The gap between AI experimentation and production is where most enterprise projects fail. Our G2 Leader recognition reflects our role in bridging that gap," said Woodson Martin, CEO of OutSystems.

"We see a clear divide: organizations stuck in perpetual pilot mode and those using our platform to build and govern secure, scalable applications. OutSystems eliminates the tradeoff between rapid innovation and enterprise-grade control, enabling teams to ship AI-powered software that delivers measurable value at scale," Martin added.

Agent Workbench

G2's assessment cites OutSystems Agent Workbench. OutSystems describes it as a unified environment for enterprises to design, deploy, and oversee AI agents, with governance and security controls for systems connected to core business data.

In G2 scoring referenced by OutSystems, the platform recorded 95% customer satisfaction for contextual awareness and 91% for data privacy and compliance. These measures often reflect users' perceptions of day-to-day performance, administrative overhead, and the guardrails available for regulated environments.

"Agent Workbench is agentic AI with governance, [and] security in place," said an OutSystems G2 reviewer. "So, everything that a large enterprise is looking for now."

G2's AI Agent Builders category focuses on software for agent design, management, and integration. Deployments often rely on connections to enterprise applications, identity systems, and data stores, and buyers typically evaluate whether platforms provide oversight features aligned with internal risk controls and external regulatory requirements.

Wider G2 rankings

OutSystems also pointed to other 2026 placements on G2 lists, including the top spot on G2's Best Development Software list and an appearance in G2's Top 100 Best Global Software Companies list.

G2's reports draw from user reviews and product comparisons that influence procurement shortlists. Review platforms have become more prominent as organisations rely more on peer feedback during early-stage evaluation.

"Today's software buyers often make decisions before ever speaking with sales. That's why trustworthy, review-powered insights matter more than ever," said Eric Gilpin, President, GTM, G2.

"OutSystems' appearance in G2 Reports reflects the strong trust their customers place in the platform and the impact of their continued innovation in building AI-powered solutions. For buyers exploring AI agent builder platforms, recognition in these reports signals that customers are successfully using the product to build intelligent, integrated experiences that deliver real business value," Gilpin said.

Market context

Interest in agent-based software has risen as enterprises seek automation that can handle more complex, multi-step work than earlier chatbot deployments. Use cases include internal service requests, sales and customer support workflows, and operational tasks that require data from multiple systems. The shift has increased scrutiny of what agents can access, how they behave, and how their actions are logged and reviewed.

OutSystems is known for application development tooling and has increasingly emphasised AI-related development. It reports an ecosystem of more than 85 million end users, over 600 partners, and customers in more than 75 countries across more than 20 industries.

OutSystems expects demand for AI agents and governance features to grow as organisations expand AI programmes from trials into operational systems.