Cubic unveils FEnX: innovative AI fare gate system launch

Cubic Transportation Systems has announced the introduction of FEnX, a new fare gate system designed to address revenue protection and accessibility in transit networks.

FEnX employs artificial intelligence, computer vision, and machine learning to identify fare evasion in real-time, enabling transport agencies to minimise revenue losses while facilitating smooth passenger transit. Beyond the security aspect, FEnX accommodates accessibility needs with touchless entry and adaptive features for passengers with various mobility requirements.

Key elements of the FEnX fare gates include capabilities for detecting fare evasion as it happens, a system called FLARE for reporting fare loss avoidance, hands-free technology for enhanced accessibility, remote monitoring and configuration, an architecture supportive of API integration, and a compact, efficient design.

"FEnX is a testament to our commitment to understanding and solving real-world transit challenges," said Peter Montgomery-Torrellas, President of Cubic Transportation Systems. "We've listened to transit agencies worldwide and created an end-to-end solution that addresses current needs and anticipates opportunities for the future."

Fare evasion presents a significant financial challenge to transit agencies, resulting in substantial annual revenue loss. The FEnX system enhances revenue security by using computer vision technologies and advanced algorithms to detect various fare evasion tactics promptly. It can differentiate between legitimate actions, such as a parent assisting their child, and attempts to bypass fare payment.

The FLARE system, which is part of FEnX, utilises computer vision to assess fare evasion incidents and generate detailed reports to support operational decisions and enforcement efforts. Importantly, FLARE maintains privacy by design, as it does not capture or record personally identifiable information or biometric data.

FEnX prioritises accessibility by offering a more accommodating entry process. The incorporation of ultra-wideband hands-free technology facilitates ease of access for individuals with luggage, those using prams, or passengers with disabilities, while the system adjusts to provide additional transition time where necessary to decrease disruptions.

The fare gate also includes features such as remote monitoring and the ability to configure settings and communications in real-time, which does not require new software rollouts. It supports seamless third-party system integrations and offers options for integrated advertising displays, contributing additional revenue streams for transport authorities.

FEnX utilises commercially available parts, which supports reduced maintenance costs and enhances long-term dependability. Its design optimises space, permitting more aisles within stations and alleviating congestion during peak travel periods.

"FEnX builds upon Cubic's legacy of innovation. We designed FEnX with cutting-edge technology that addresses the needs of both passengers and agencies," said Ellory Monks, Chief Ventures Officer at Cubic Transportation Systems. "For travellers, FEnX delivers a smoother, more intuitive, and aesthetic entry experience. For agencies, it offers the versatility, adaptability, and efficiency to support the future of mobility."

Cubic anticipates announcing initial client orders for FEnX soon, with plans underway for major markets to trial the new gate system. Interested parties may experience FEnX through a live demonstration at Cubic's display during Transport Ticketing Global 2025 in London.