Workplace automation stories

UK firms chasing efficiency gains are finding staff lose a day a week to tangled software, undercutting productivity and morale.

Most AI investments miss the middle ground-organisations must empower staff to build connected AI agents that automate real work safely and swiftly.

Automation can tackle talent shortages in finance by cutting repetitive tasks, making roles more engaging amid new European e-invoicing mandates.

As automation becomes universal, companies’ true edge lies in what they choose not to automate, preserving human creativity and judgment.

Kore.ai integrates its AI agents into Microsoft 365 suite, enabling secure automation across Word, Teams, and Outlook for enterprise productivity.

Cloudbeds reveals eight key strategies for successful AI adoption, emphasising augmentation, starting small, and investing in people alongside technology.

Nearly half of UK industrial midmarket firms cite digital skills shortages, especially in AI, as a major obstacle to business growth and digital transformation.

AI is revolutionising employee experience measurement in UK firms, shifting from annual surveys to real-time insights that boost morale and retention.

Many enterprise AI systems mimic human tasks, limiting innovation; experts urge shifting to machine-native designs for transformative potential beyond imitation.

Just 8% of HR leaders trust their managers have the skills to use AI effectively, despite rising employee performance demands linked to AI use, says Gartner.

AI adoption is rising fast in Australia and New Zealand, but most workers lack training, hindering businesses from realising true benefits of the technology.

monday.com launches AI agents and upgrades to boost automation, enhancing sales, marketing, and enterprise controls for over 250,000 users worldwide.

Contact centres in Australia and New Zealand embrace AI for efficiency but face challenges in rebuilding trust and support for human agents amid rising job anxieties.

Treat AI like an intern, not a partner: start with small tasks, verify accuracy, and only promote its role once reliability is proven to manage risk effectively.

Workday will acquire AI firm Sana for USD $1.1 billion to integrate AI tools enhancing employee experience and learning across its platform.

Salesforce launches AI tools for public sector and expands in Canberra, enhancing digital services as Australia ranks seventh in global AI readiness.

A UK survey reveals 83% of end-users resist AI automation at work, despite its potential to transform roles and boost productivity by 2030.

Deel launches AI Workforce, offering seven AI agents to automate HR and payroll tasks across 150+ countries, easing understaffing pressures globally.

New research shows 75% of employees welcome AI as work partners but only 30% are comfortable with AI acting as their manager.

Debenhams Group invests GBP £1.35m to launch AI Skills Academy, upskilling staff in AI to boost productivity and drive digital transformation across its brands.