IT Brief UK - Technology news for CIOs & IT decision-makers

Workflow Automation stories

Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.

It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.

Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
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AI leaders surge ahead in growth & profitability

Today
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workflow automation
A global NTT DATA study finds AI leaders are 2.5 times likelier to see double-digit revenue growth and triple the profit margins of peers.
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ServiceNow to invest CAD $110 million in Canadian AI

Today
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workflow automation
ServiceNow to pour CAD $110 million into Canadian AI, building local infrastructure, a Centre of Excellence and 100 skilled jobs.
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Why every business needs an AI strategy (even if AI isn’t the strategy)

Yesterday
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workflow automation
Businesses that treat AI as a shiny toy, not a planned tool, risk waste, security gaps and stagnation as competitors move ahead.
Australian office payroll timeline to retirement nest egg hero

Employment Hero tests real-time super ahead of 2026

Yesterday
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workflow automation
Employment Hero’s HeroClear processes what it claims is Australia’s first real-time super payment, as employers brace for 2026 Payday Super rules.
Sean

From fantasy to function: Key considerations for building enterprise-ready AI agents

Yesterday
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workflow automation
Enterprises must ditch open-world hype and build deterministic, event-driven AI agents that reliably automate closed-world workflows at scale.
Xero

Xero rolls out AI bank reconciliation with JAX tool

Yesterday
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workflow automation
Xero launches global beta of JAX-powered bank reconciliation, promising to auto-match over 80% of statement lines in real time.
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Solace unveils Agent Mesh for secure scaling of agentic AI apps

Last week
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workflow automation
Solace launches Agent Mesh Enterprise platform, enabling firms to securely scale agentic AI applications that integrate real-time enterprise data with robust governance.
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Curvestone AI raises USD $4 million to automate regulated workflows

Last week
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workflow automation
London-based Curvestone AI has raised USD $4 million to boost its workflow automation tech aimed at regulated sectors like finance, legal and insurance.
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Amazon unveils Nova 2 AI models & launches custom Forge tools

Last week
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workflow automation
Amazon launches Nova 2 AI suite with four new models and introduces Nova Forge for firms to create custom AI solutions tailored to diverse industries and tasks.
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Enterprises struggle to manage rising sprawl of disconnected AI tools

Last week
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workflow automation
70% of enterprises struggle to integrate growing AI tools, with disconnected apps causing data silos, wasted spend, and rising security risks, says Zapier.
Main service delivery centre orient technologies limited

Orient Technologies opens Turbe centre with AI-powered SOC & NOC

Last week
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workflow automation
Orient Technologies has launched a new Turbe centre in Navi Mumbai, featuring AI-powered SOC and NOC to enhance 24/7 IT monitoring and cybersecurity services.
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Rimini Street unveils AI agentic UX to boost legacy ERP systems

Last week
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workflow automation
Rimini Street launches Rimini Agentic UX, an AI layer enhancing legacy Oracle, SAP and VMware ERP systems without costly upgrades or migrations.
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Australian SMEs show rising confidence & digital adoption in 2026

Last week
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workflow automation
Australian SMEs show growing confidence into 2026, with rising revenue and increased digital adoption helping them tackle soaring energy costs and economic challenges.
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Infor expands AWS partnership with Velocity Suite launch in EU

Last week
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workflow automation
Infor launches its Velocity Suite in AWS Marketplace and joins AWS European Sovereign Cloud launch to boost cloud ERP adoption across Europe.
Why leaders need smarter integrations not more tools

Why leaders don’t need more tools: They need smarter integrations

Last week
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workflow automation
Leaders face tool overload and inefficiencies; smarter integrations that connect existing systems boost productivity, collaboration and decision-making.
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Workday expands AI capabilities with Sana integration, Pipedream deal

Last week
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workflow automation
Workday expands its workplace AI and enterprise knowledge capabilities by acquiring Sana and agreeing to buy Pipedream with 3,000+ third-party connectors.
Nz police use appian for case processing

New Zealand Police cuts case times to hours with automation

Last week
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workflow automation
New Zealand Police has cut case processing times from two weeks to under four hours using Appian’s automation platform, enhancing efficiency and service.
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Freshworks launches standalone platform to boost business teams

Last month
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workflow automation
Freshworks unveils Freshservice for Business Teams as a standalone platform, enabling HR, Finance and Legal to independently manage internal workflows.
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Perception gap widens on AI adoption in UK midmarket finance

Last month
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workflow automation
UK midmarket finance leaders overestimate AI adoption, with 83% claiming use, but only 19% of controllers agree, revealing a major perception gap.
Shaun

Spotto launches AI cloud platform to boost Azure efficiency for MSPs

Last month
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workflow automation
Spotto has unveiled its AI-driven cloud platform to help MSPs and enterprises boost efficiency and profits within Microsoft Azure environments.