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Unified commerce Stories

UK Stories

Unified commerce stories

Retailers lag on core system integration, survey finds
Customer Relationship Management

Retailers lag on core system integration, survey finds

Fragmented systems are squeezing margins and slowing decisions for most direct-to-consumer brands, according to a survey of retail leaders.

By Sean Mitchell • 4 min read • Last month
World Cup spending to hit GBP £4.5bn, warns survey
Customer Experience

World Cup spending to hit GBP £4.5bn, warns survey

Retailers face stock shortages as 84% of fans say they will travel for unavailable items, with average losses pegged at GBP £116,836.

By Sofiah Nichole Salivio • 4 min read • Mon, 22nd Jun 2026
Solving the retail generational buying gap one basket at a time
Digital Transformation

Solving the retail generational buying gap one basket at a time

Retailers risk missing out on Gen Z's rising spend unless they fix legacy systems and align stock, finance and service to changing habits.

By Oscar Strachen • 5 min read • Tue, 16th Jun 2026

Global Stories

Unified commerce stories

Fintech leaders urge unified payments push as AI grows
Data Analytics

Fintech leaders urge unified payments push as AI grows

Faster instant payments and AI-led commerce are exposing fraud and infrastructure gaps, forcing banks and merchants to bolster resilience.

By Karen Joy Bacudo • 5 min read • Last month
Adyen appoints Gary Yang as Asia-Pacific President
Fintech

Adyen appoints Gary Yang as Asia-Pacific President

The move signals Adyen's push to deepen local ties in Asia-Pacific as payment providers compete for merchants across the region.

By Mark Tarre • 4 min read • Last month
Salesforce launches AI commerce tools for retailers
Software-as-a-Service

Salesforce launches AI commerce tools for retailers

Retailers are being pushed to capture sales from AI assistants as Salesforce links its commerce software to ChatGPT and other platforms.

By Mark Tarre • 5 min read • Mon, 29th Jun 2026
Elavon expands all-in-one payments platform in North America
Software-as-a-Service

Elavon expands all-in-one payments platform in North America

Merchants in hospitality, healthcare and retail can now run payments, orders and operations through one system as Elavon rolls out new integrations.

By Karen Joy Bacudo • 3 min read • Tue, 23rd Jun 2026
TCS tops Everest Group's store services provider ranking
Data Analytics

TCS tops Everest Group's store services provider ranking

Stores are becoming a bigger tech battleground as retailers seek tighter links between operations, checkout and customer engagement.

By Sean Mitchell • 3 min read • Mon, 22nd Jun 2026
Cegid launches retail one for speciality store chains
Software-as-a-Service

Cegid launches retail one for speciality store chains

Retail staff could spend less time juggling logins as Cegid brings sales, stock and customer tools into one interface.

By Sean Mitchell • 3 min read • Wed, 17th Jun 2026
AS Colour picks Adyen for global payments overhaul
Fintech

AS Colour picks Adyen for global payments overhaul

The retailer now has a single payments view across five markets, helping it cut fragmentation and prepare for Black Friday demand.

By Karen Joy Bacudo • 3 min read • Tue, 19th May 2026
Fast Simon names Shaun Lin to lead partner network
Software-as-a-Service

Fast Simon names Shaun Lin to lead partner network

Pressure to turn existing website traffic into sales is reshaping partner programmes as Fast Simon expands in the United States and Australia.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 7th May 2026
Retailers slow expansion as economic pressures bite
Digital Transformation

Retailers slow expansion as economic pressures bite

Fewer than one in six retail executives are chasing strong growth as inflation, trade disruption and geopolitical instability squeeze margins.

By Sofiah Nichole Salivio • 4 min read • Tue, 28th Apr 2026
Payment firms expand into broader merchant services
Customer Relationship Management

Payment firms expand into broader merchant services

Merchants could soon get payments, loyalty, lending and checkout tools from one supplier as firms chase fuller control of commerce.

By Karen Joy Bacudo • 5 min read • Mon, 27th Apr 2026

Stories from Other Regions

Unified commerce stories

Adyen unifies Tod's global payments across 115 stores
Digital Transformation

Adyen unifies Tod's global payments across 115 stores

The move has lifted approval rates and cut reconciliation work as the luxury group standardises payments across stores and online in 14 countries.

By Karen Joy Bacudo • 3 min read • Last week
Adyen partners with CeX Malaysia on unified payments
Fintech

Adyen partners with CeX Malaysia on unified payments

The retailer will cut reconciliation work and gain a single view of sales as it unifies online and in-store transactions across 11 Malaysian outlets.

By Karen Joy Bacudo • 4 min read • Last month
Boot Barn rolls out Aptos POS across 500 US stores
Software-as-a-Service

Boot Barn rolls out Aptos POS across 500 US stores

The retailer aims to cut technical debt and support expansion to 1,200 stores with cloud POS that also handles rodeo and festival pop-ups.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 14th May 2026
Pine Labs acquires Shopflo to boost online checkout
Software-as-a-Service

Pine Labs acquires Shopflo to boost online checkout

The deal expands Pine Labs' online offer as checkout friction continues to hurt merchant conversion rates across India's eCommerce market.

By Karen Joy Bacudo • 4 min read • Mon, 27th Apr 2026