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Trusted Tech boosts cloud solutions with new support service
Microsoft

Trusted Tech boosts cloud solutions with new support service

Trusted Tech has launched Certified Support Services, aimed at enhancing Microsoft technology use with expert support and quick response times, amid rising IT challenges.

By Catherine Knowles • 3 min read • Thu, 20th Feb 2025

Global Stories

Support stories

Xsolla unveils LiveOps suite to boost D2C game monetisation
Low code & No code

Xsolla unveils LiveOps suite to boost D2C game monetisation

Xsolla launches its LiveOps Management Suite, a no-code tool to help game developers boost direct-to-consumer monetisation with real-time campaign management.

By Catherine Knowles • 4 min read • Fri, 15th Aug 2025
Xsolla launches Unity SDK to boost direct game monetisation
Customer Experience

Xsolla launches Unity SDK to boost direct game monetisation

Xsolla has launched a new Unity SDK to help developers monetise games directly, with cross-platform support and over 1,000 payment methods worldwide.

By Catherine Knowles • 3 min read • Fri, 15th Aug 2025
AppSignal expands OpenTelemetry support for Go, Java & PHP
Application Performance Monitoring

AppSignal expands OpenTelemetry support for Go, Java & PHP

AppSignal now offers expanded OpenTelemetry support, enabling SMBs to monitor Go, Java, PHP, Ruby, Elixir, and Node.js applications with ease.

By Catherine Knowles • 3 min read • Fri, 8th Aug 2025
Pentest People unveils new partner tier system for global growth
DevOps

Pentest People unveils new partner tier system for global growth

Pentest People launches a new four-tier Partner Tier System to support and grow its channel partners across the UK, Europe and the US.

By Catherine Knowles • 3 min read • Fri, 25th Jul 2025
Freepik launches AI-powered enterprise service for large firms
EduTech

Freepik launches AI-powered enterprise service for large firms

Freepik launches Enterprise AI plan offering secure, scalable creative tools with centralised controls, legal protections, and unlimited users for large firms.

By Catherine Knowles • 3 min read • Mon, 12th May 2025
Tray.ai acquires Vanti to advance AI knowledge modelling
Software Development

Tray.ai acquires Vanti to advance AI knowledge modelling

Tray.ai has acquired Vanti to enhance its AI integration systems, aiming to advance adaptive AI agents capable of thriving in dynamic business environments.

By Catherine Knowles • 3 min read • Thu, 20th Mar 2025
Linnworks unveils new partnerships & product updates
Customer Experience

Linnworks unveils new partnerships & product updates

Linnworks is unveiling new features on its Connected Commerce Ops platform at the upcoming Linnovation showcase, enhancing support for retailers facing market changes.

By Catherine Knowles • 3 min read • Wed, 26th Feb 2025
Focus on human behaviour critical in 2025 security trends
Customer Experience

Focus on human behaviour critical in 2025 security trends

Gallagher Security's new report reveals that overlooking human behaviour in security solutions risks inefficiencies and missed technological potential.

By Melania Watson • 2 min read • Wed, 19th Feb 2025

Stories from Other Regions

Support stories

STAGE boosts customer support with SquadStack.ai's multilingual AI
Customer Experience

STAGE boosts customer support with SquadStack.ai's multilingual AI

STAGE has enhanced its customer support with SquadStack.ai's multilingual AI, cutting costs by 70% and boosting satisfaction to 86% in six weeks.

By Catherine Knowles • 3 min read • Fri, 29th Aug 2025
Hybrid work drives surge in demand for managed SASE
Firewalls

Hybrid work drives surge in demand for managed SASE

Hybrid work drives Australian firms to boost adoption of managed Secure Access Service Edge (SASE) solutions to tackle cyber threats and complexity challenges.

By Melania Watson • 3 min read • Tue, 22nd Jul 2025
Optus launches free Escape Bags to support domestic abuse victims
Unified Communications

Optus launches free Escape Bags to support domestic abuse victims

Optus teams with charity Escabags to provide free Escape Bags, including SIM cards, across Australia for domestic abuse victims seeking safety and support.

By Catherine Knowles • 4 min read • Wed, 28th May 2025
Liveheats secures AUD $1.3m to boost global sports platform
Data Analytics

Liveheats secures AUD $1.3m to boost global sports platform

Liveheats secures AUD $1.3m seed funding to expand its digital scoring platform for action sports globally, aiming to boost events and athlete performance.

By Catherine Knowles • 3 min read • Wed, 28th May 2025
Logicalis Australia appoints Peter Cardassis as Technical lead
DevOps

Logicalis Australia appoints Peter Cardassis as Technical lead

Logicalis Australia appoints Peter Cardassis as Technical Services Director, aiming to enhance technical services and strengthen key partnerships from May 2025.

By Melvin Hipolito • 3 min read • Mon, 19th May 2025
AI agents poised to enhance Canadian government services
Digital Transformation

AI agents poised to enhance Canadian government services

A Salesforce report reveals Canadians waste over 30 hours yearly on government services, highlighting calls for improved efficiency and AI-assisted support.

By Catherine Knowles • 3 min read • Fri, 4th Apr 2025
Microsoft survey reveals online risks for Aussie teens
Generative AI

Microsoft survey reveals online risks for Aussie teens

A Microsoft survey reveals that 64% of Australian teenagers faced online risks in 2024, with rising concerns over AI and digital safety among parents.

By Sean Mitchell • 3 min read • Tue, 11th Feb 2025
Percona announces enterprise support for Valkey users
Migration

Percona announces enterprise support for Valkey users

Percona has unveiled enterprise support for Valkey, an open-source alternative to Redis, following major industry shifts towards restrictive licensing.

By Catherine Knowles • 3 min read • Thu, 6th Feb 2025