Supermarkets stories

Quail Digital launches Pro12 wireless headsets to boost safety and incident response as UK retailers battle surging theft and staff abuse.

Monzo data shows spending on AI platforms has more than doubled to GBP £19 million in 2025, as pre-loved shopping and coffee also surge.

Facewatch says UK retailers’ facial recognition alerts more than doubled to over 500,000 in 2025 amid rising theft and abuse in stores.

Violent retail crime in New Zealand has fallen in 2025, with tech-driven reporting credited as Australia records rising store aggression.

Tesco is piloting next-generation 2D QR codes to boost transparency, cut food waste and meet tougher EU product data rules.

Australian holiday spending is set to rise 18% to AUD $969 per shopper, driven by price hikes and stress, with many using AI to aid gift buying this season.

Pluxee unveils a UK app to help employees save up to GBP £1,200 yearly via cashback, salary sacrifice schemes, and wellbeing support in a single platform.

Bunnings tops Australia's 2025 Retail Proposition Index, while Coles and Woolworths lag in value, fun and trust among shoppers, says OC&C survey.

Tre'dish expands grocery range to over 4,000 items and launches an app offering real-time price comparisons for affordable shopping in Greater Toronto.

Morrisons is adopting Kallikor's AI-powered digital twin to enhance supply chain resilience, aiming for faster, smarter decision-making across its network.

Australian and New Zealand grocers are set to boost profits and engagement by adopting AI-driven personalisation and loyalty strategies in 2025/2026.

Global ransomware attacks fell 31% in April, but key UK retailers like M&S and Harrods faced disruptive incidents amid a complex cyber threat landscape.

Eagle Eye and Ecrebo have partnered to blend personalised marketing with POS tech, enhancing retail promotions and loyalty programmes at store checkouts.

Mandalay Venture Partners has secured its first strategic investor as Malaysia's Segi Fresh joins its agritech portfolio to enhance fresh food supply chains.

Marks & Spencer has dominated social media this Christmas, amassing an earned media value of GBP £6.7 million through a robust influencer campaign.

Brisbane entrepreneur Alexa Stathakis has leveraged AI to rapidly scale her healthy drinks brand, securing over 1,000 school orders in just a week.

Two-thirds of UK consumers see faulty software updates as unacceptable as contaminated food, following major CrowdStrike outages.

Optimizely research reveals UK supermarkets excel in online personalisation, with 21% of shoppers ranking them top, while train operators lag behind.

Eagle Eye's AI-powered Personalised Challenges platform has been contracted by UK supermarket Tesco to drive data-driven, personalised promotions for Clubcard members.

Australian businesses face an annual financial risk of AU$74bn due to poor customer service, reveals Qualtrics' study.