Slalom stories
Customer service volumes fell by about 30% on the first day after an AI system went live, while satisfaction stayed above target.
Many UK businesses are adding AI admin as staff still check and correct outputs, with only 31% using multi-agent workflows.
Banks can now use Google's new AI tools for regulated research and risk work, with audit trails and controlled data access in preview.
Faster site updates and fewer errors should help IAG reach more customers, after it cut 15 websites to one platform and 4,500 pages.
The gap risks leaving UK and Irish businesses unable to turn AI spending into returns, as only 48% give staff time to experiment.
Women leaders are redefining work and AI, using curiosity, clarity and empathy to build fairer, more human-centred innovation.
Anthropic rolls out Claude for Healthcare and Life Sciences, adding sector-specific connectors, agent skills and consumer health integrations.
Salesforce rolls out upgraded Slackbot, turning the chat app into an AI-powered workplace agent for Business+ and Enterprise+ users.
Salesforce debuts a revamped AI Slackbot as a personal work agent, tying Slack into its Agentforce 360 automation and data platform.
V2 AI bolsters Asia-Pacific leadership, appointing Nick Williams as Partner and Ebony Williams as Director of Alliances to drive AI growth.
UK firms are boosting AI spending with CTOs and CDOs leading strategy, expecting returns within two years despite workforce and legacy system challenges.
Ardoq's global partner ecosystem now generates over 50% of its revenue, expanding with 140+ partners including Deloitte, EY and Slalom.
SnapLogic has launched its Partner Connect Program to support technology firms in addressing the growing demand for integration, automation, and AI-driven solutions.
Salesforce unveils the Agentforce Partner Network, collaborating with AWS, Google, and IBM to revolutionise AI-driven customer success with new agents.
Salesforce unveils AI enhancements for Slack, promising to boost team productivity by integrating company data, agents, and apps into a unified work system.
Adobe has been named Australia's top medium workplace by Great Place to Work for the 12th year, showcasing its commitment to a supportive, innovative environment.
The appointment strengthens Microsoft's push in New Zealand as businesses weigh AI adoption, cloud investment and data-residency demands.
CData Software's new cloud-based service expands data connectivity for software firms, following $350m investment and Gartner Magic Quadrant recognition.
Seattle-based AI startup Gradial has raised USD $13 million in Series A funding, aiming to enhance its marketing automation platform amid rapid revenue growth.
Carol Brown is the new Country Manager for Databricks in New Zealand. With over 15 years in sales, marketing, and leadership, she aims to drive Databricks' growth in the ANZ region.