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Short Message Service (SMS) Stories - Page 4

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Short Message Service (SMS) stories

The future of authentication: four trends to watch in 2023
Multi-factor authentication

The future of authentication: four trends to watch in 2023

In a year of economic uncertainty and geopolitical tensions, it should be no surprise that the digital landscape is fraught with cyberthreats.

By Andrew Shikiar • 4 min read • Mon, 19th Dec 2022
KnowBe4 identifies email and SMS security risks for APAC
Risk & Compliance

KnowBe4 identifies email and SMS security risks for APAC

More than half of APAC office workers (59%) don't believe using their work email for personal activity is a security risk, according to a study by KnowBe4.

By Catherine Knowles • 3 min read • Tue, 22nd Feb 2022
Zoom unveils a load of new updates and features
Unified Communications

Zoom unveils a load of new updates and features

Zoom has unveiled a raft of new updates and features to its platform, including enhanced slide control, advanced polling, and attendance status.

By Ryan Morris-Reade • 4 min read • Wed, 1st Dec 2021
Global SMS scam uncovered on Google Play Store, promoted on Tik Tok and Instagram
Email Security

Global SMS scam uncovered on Google Play Store, promoted on Tik Tok and Instagram

Over 150 scam apps that trick users into costly subscriptions have been discovered by Avast, including ones on the Google Play Store.

By Shannon Williams • 3 min read • Tue, 2nd Nov 2021
ServiceNow and Twilio introduce new messaging service
Whatsapp

ServiceNow and Twilio introduce new messaging service

ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution. .

By Ryan Morris-Reade • 3 min read • Fri, 22nd Oct 2021
Video: 10 Minute IT Jams - A breakdown of Twilio Flex
Customer Relationship Management

Video: 10 Minute IT Jams - A breakdown of Twilio Flex

In this interview, we speak to Twilio Flex director of product marketing Tim Richter, who will discuss one of the company's critical APIs, Twilio Flex.

By Nick Forrester • 5 min read • Thu, 16th Sep 2021
Scam messages on the rise, organisations must take action
Email Security

Scam messages on the rise, organisations must take action

More than half of consumers lose trust in organisations after receiving scam messages, according to a global study from Callsign.

By Catherine Knowles • 3 min read • Fri, 2nd Jul 2021
8x8 adds new business messaging features to Microsoft Teams
Unified Communications

8x8 adds new business messaging features to Microsoft Teams

8x8 has announced its new 8x8 Voice for Microsoft Teams app has now added SMS, MMS, and fax capabilities to extend the teams experience for users.

By Ryan Morris-Reade • 3 min read • Tue, 11th May 2021
HubSpot boosts SMS marketing capabilities with MessageMedia
Data Analytics

HubSpot boosts SMS marketing capabilities with MessageMedia

HubSpot partners with MessageMedia to add targeted SMS capabilities to its CRM platform, providing marketers with personalised cross-channel campaigns.

By Staff Writer • 2 min read • Thu, 10th Sep 2020
It's not in the post: How an SMS document platform can streamline the contact centre
Unified Communications

It's not in the post: How an SMS document platform can streamline the contact centre

Switching from traditional mail to an SMS document platform can save contact centres time and money, cutting costs by as much as AUD $275,000 monthly.

By Daniel Harding • 3 min read • Fri, 7th Aug 2020
Top 10 tips on how Kiwi SMEs can utilise text messaging in a crisis
Small Business

Top 10 tips on how Kiwi SMEs can utilise text messaging in a crisis

The current global COVID-19 crisis has meant businesses have needed to find new ways to communicate with their clients and customers.

By Shannon Williams • 2 min read • Tue, 5th May 2020
Soprano Design updates enterprise messaging platform
Supply Chain

Soprano Design updates enterprise messaging platform

Soprano Design has revamped its Soprano Connect platform, introducing RCS support, enabling businesses and governments to improve mobile interactions.

By Staff Writer • 2 min read • Mon, 20th Apr 2020
Australian professionals high target for cyber crims, new study shows
Malware

Australian professionals high target for cyber crims, new study shows

Aussie Infosec pros report highest phishing-led ransomware rates, underpinning urgent need for cyber education.

By Catherine Knowles • 2 min read • Thu, 30th Jan 2020

Stories from Other Regions

Short Message Service (SMS) stories

Telstra blocks over 225 million scam text messages since April
Email Security

Telstra blocks over 225 million scam text messages since April

Telstra's SMS scam filters has continued to block millions of scam messages, with a staggering 225 million blocked since April this year.

By Shannon Williams • 4 min read • Thu, 29th Dec 2022
30 years of texting: from 'Merry Christmas' to hybrid experiences in-store and online
Marketing Technologies

30 years of texting: from 'Merry Christmas' to hybrid experiences in-store and online

Shopping habits have changed since the beginning of the pandemic; the biggest trend of all is the rise of hybrid shopping.

By Jonathan Ryan • 5 min read • Fri, 16th Dec 2022
AFP arrests two men with ties to Australian SMS phishing scheme
Phishing

AFP arrests two men with ties to Australian SMS phishing scheme

Two men have been arrested for their roles in an SMS phishing scheme that conned Australians out of money and identities.

By Sara Barker • 3 min read • Tue, 29th Sep 2020
Gisborne fatality after cable snapped on Taiwanese operated ship
Short Message Service

Gisborne fatality after cable snapped on Taiwanese operated ship

A Transport Accident Investigation Commission report says poor cargo-securing guidance left crew exposed to a snapped wire that killed an able seaman in Gisborne.

By Michael Curreen • 2 min read • Fri, 26th Jun 2020
Vodafone renews partnership with Soprano for enterprise SMS
Partner Programmes

Vodafone renews partnership with Soprano for enterprise SMS

Since Soprano and Vodafone began working together in 2016, demand for cloud-based mobile messaging services has continued to surge.

By Staff Writer • 4 min read • Thu, 21st May 2020