Pega stories
Smart Communications debuts AI tools for compliance-led CX
Last month
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document management
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digital transformation
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ecm
Smart Communications launches AI-powered tools to help regulated firms modernise customer communications, data capture and archiving at scale.
Smart Communications names Heidi Johnson to lead AI push
Fri, 30th Jan 2026
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data protection
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digital transformation
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hyperscale
Smart Communications appoints Heidi Johnson as chief product and technology officer to spearhead its next phase of AI-led innovation.
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Martech expert reveals the 'customer decisioning blueprint'
Thu, 18th Dec 2025
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data analytics
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digital transformation
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cx
Martech guru shares a customer decisioning blueprint to tame AI, data and channels, ushering in autonomous, truly intelligent marketing.
Pega unveils AI tool for enhanced customer engagement
Wed, 26th Feb 2025
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cx
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martech
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personalisation
Gartner's research reveals that almost a third of organisations struggle with customer journey mapping, prompting Pega to unveil its GenAI-powered blueprint.
UK unifies armed forces recruitment with Pega platform
Sun, 9th Feb 2025
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rpa
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genai
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ai
The UK government has launched a unified recruitment service for its armed forces, with Pega providing a digital platform to streamline the enlistment process.
Pega unveils new tools to aid legacy system modernisation
Wed, 20th Nov 2024
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digital transformation
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cx
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martech
Pegasystems has unveiled enhancements to its Pega GenAI Blueprint, aiming to expedite legacy systems' modernization and alleviate technical debt.
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Pega appoints Dr Kikelomo (Dayo) Belizaire as chief medical officer
Sat, 6th Aug 2022
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digital transformation
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healthtech
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job moves
Dr Kikelomo (Dayo) Belizaire appointed as Pega's first chief medical officer, bringing a clinical lens to healthcare strategy.