Millennials Stories

UK Stories

Millennials stories

Britons urged to swap texts for calls in wellbeing push

New polling suggests millions are missing out on the mental health boost of voice contact as anxiety keeps many Britons from phoning loved ones.

By Sean Mitchell • 5 min read • 3 days ago

Customer Experience

Gen Z serial returners rise as retailers tighten rules

Retailers are losing their grip on returns as more young shoppers shrug off fees and suspensions, a survey shows.

By Sean Mitchell • 4 min read • 3 days ago

Marketing

Millions in Britain identify with more than one class

Nearly 6 million Britons now say they belong to more than one social class, highlighting a shift that may reshape voting and consumer behaviour.

By Mark Tarre • 5 min read • 3 days ago

Artificial Intelligence

UK consumers turn to real-world leisure over screens

Britons are favouring live events and other real-world outings, with Mastercard research showing many will cut back on gadgets and streaming.

By Mark Tarre • 5 min read • 6 days ago

Data Protection

UK marketers plan to spend more on AI, Canva finds

Most UK marketing leaders plan to boost AI budgets, but consumers want clearer rules before trusting adverts made with it.

By Sean Mitchell • 5 min read • Last week

Customer Experience

Most UK shoppers oppose dynamic pricing for groceries

Britons are far more likely to reject changing grocery prices than embrace them, with fairness and clear pricing still driving loyalty.

By Shannon Williams • 3 min read • Last month

Disaster Recovery

Bloxley chooses Equals Money for cross-border push

The neobank can now tap infrastructure for accounts in more than 38 currencies as it prepares a launch in four countries.

By Karen Joy Bacudo • 4 min read • Last month

Software-as-a-Service

HBHR launches HRGenie Auto amid payroll error fears

Payroll mistakes are already pushing some workers into debt, as HBHR says 61% of employees would quit if errors continued for six months.

By Shannon Williams • 4 min read • Last month

Disaster Recovery

Payment failures put GBP £1.7bn in UK sales at risk

Shoppers are abandoning purchases within minutes of outages, exposing retailers and venues to losses that quickly mount beyond GBP £1.7 billion a year.

By Sofiah Nichole Salivio • 4 min read • Last month

Customer Experience

Millennials push retailers towards community-led stores

Retailers face pressure to turn shops into social hubs as 57% of UK Millennials want spaces that blend community and shopping.

By Kaleah Salmon • 3 min read • Last month

Digital Transformation

Recruiters warn AI may be screening out strong candidates

Recruitment firms risk missing talent as automated screening leaves many candidates feeling rejected before a human ever reviews their CV.

By Sofiah Nichole Salivio • 4 min read • Last month

Global Stories

Millennials stories

Artificial Intelligence

Oleeo says Gen Z work criticisms miss labour shifts

Younger staff are being misread as disengaged, as changing career paths and AI adoption reshape expectations across the workplace.

By Sean Mitchell • 4 min read • 2 days ago

Artificial Intelligence

Meta ad revenue set to hit GBP £240 billion in 2026

Investor concern is mounting as WARC says Meta's ad business will fund most of its USD $125 billion to USD $145 billion AI spending.

By Sean Mitchell • 4 min read • 3 days ago

Stories from Other Regions

Millennials stories

Fintech

Young Canadians drive faster cashback use on Chexy

Cashback spending on Chexy is rising fastest among Canadians under 40, highlighting a shift towards immediate rewards on bills, rent and taxes.

By Sofiah Nichole Salivio • 4 min read • Yesterday

Artificial Intelligence

Homebuyers grow more confident as AI tools gain ground

Prospective buyers are increasingly using AI and other digital tools to navigate an unsettled housing market, with 59% feeling more confident than a year ago.

By Sofiah Nichole Salivio • 3 min read • 3 days ago