IT Transformation stories

Australian executives ramp up data governance and AI for reporting by 2026, tackling siloed information and slow access to real-time insight.

TM Forum adds senior leaders from Deutsche Telekom and T-Mobile US to its board, strengthening its push on AI, automation and network standards.

Cloudhouse launches Drift Detection Audit for banks, targeting hidden configuration changes blamed for outages and rising resilience risk.

Zendesk promotes Craig Flower to chief operating officer, tasking him with accelerating its AI-first customer service and operations strategy.

NTT DATA and AWS sign multi-year deal to speed enterprise cloud modernisation and move agentic AI systems from pilots to production at scale.

Consumer goods groups race to modernise fragmented data systems as they lay foundations for scaling AI and agentic tools across factories.

Lazy supplier data is crippling procurement AI, sparking hallucinations, broken automations and a ‘Transformation Wall’ to adoption.

Rackspace appoints Joseph Vito to spearhead global strategic alliances, bolstering its hybrid cloud and AI partnership ecosystem.

Thoughtworks unveils AI/works, an agentic platform that reverse engineers legacy systems to speed enterprise modernisation and delivery.

Thoughtworks launches AI/works, an agentic platform to accelerate legacy modernisation and new software delivery in complex enterprises.

AI, sustainability and upskilling will transform UK project management by 2026, shifting managers from task delivery to strategic leadership.

Avocado and Clear Dynamics join forces to replace risky spreadsheet-based systems as CPS 230 ramps up scrutiny of operational resilience.

EU banks face a 2026 crunch as new AML rules spark a shake-up in KYC vendors, testing compliance strategies amid rising fraud risks.

CARS24 shifts its lending to Pennant’s cloud, unifying loan servicing on a single digital platform to boost automation and scalability.

Cloud marketplaces and SaaS are set to transform global IT spend, with Omdia forecasting USD $163 billion marketplace sales by 2030.

FPT and SCSK are launching COBOL PARK in Japan to modernise ageing mainframes and avert the looming 2025 “digital cliff” risk.

Accenture and Snowflake form a 5,000-strong AI data unit for enterprises, with Caterpillar among early clients and a new global CoE planned.

Organisations are shifting from on-premises ERP to cloud-based SaaS, freeing IT to drive innovation and strategic growth in real time.

UK CTOs and CIOs increasingly rely on channel partners to optimise hyperscale cloud investments once initial provider incentives end.

Managed Service Providers like Oreta are leveraging innovation, strategic partnerships, and AWS expertise to deliver outcome-based solutions and long-term value for customers.