IT Department Stories

UK Stories

IT Department stories

UK CIOs trust AI over analyst reports on suppliers

AI chatbots now outrank analyst reports for UK tech buying research, with 56% of CIOs using them instead of traditional sources.

By Sean Mitchell • 2 min read • 3 days ago

Customer Relationship Management

UK firms see strong returns from AI adoption research

Most UK organisations using AI are seeing measurable gains, with productivity, cost savings and revenue growth among the clearest benefits.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago

Digital Transformation

Fife expands Totalmobile rollout across adult care

The expansion should free more time for frontline care, with the system already adding 1,713 hours a week and saving GBP £2.35 million yearly.

By Sofiah Nichole Salivio • 4 min read • 3 days ago

Global Stories

IT Department stories

Software-as-a-Service

Nile names Srinivas Kavuri as Chief Development Officer

The hire is aimed at speeding Nile's push to simplify enterprise networking as AI deployments raise demands for security and resilience.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday

Software-as-a-Service

Nureva launches AI chat assistant for its audio systems

IT teams could save time troubleshooting audio rooms as Nureva's beta chat assistant pulls answers from support content inside Console.

By Sofiah Nichole Salivio • 3 min read • Last week

Data Protection

HCS launches 24/7 managed services with €1.45m investment

Customers facing outages and cyber threats will get round-the-clock monitoring as HCS expands support across Ireland and New Zealand.

By Raphael Veloso • 4 min read • 2 days ago

Digital Transformation

Bull wins €31 million AEMET supercomputing contract

Spain's weather forecasts will be backed by faster computing and lower energy use as AEMET upgrades systems under a four-year deal.

By Mara Sugue • 3 min read • 2 days ago

Digital Transformation

Form3 launches AI payments platform with read-only access

Banks can query payment data via AI without risking unauthorised transfers, as Form3's new layer keeps agents on read-only access.

By Karen Joy Bacudo • 5 min read • 2 days ago

Data Protection

TCS backs seven charities with pro bono tech support

Seven charities will get free technology help as cyber risks and rising demand strain not-for-profits across Australia and New Zealand.

By Raphael Veloso • 3 min read • Yesterday

Software-as-a-Service

Avalara launches AI tool for enterprise system links

Integration projects could be completed in days rather than weeks as specialised AI agents automate connector build and testing for Avalara customers.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago

Software-as-a-Service

Manhattan Associates launches tiered Editions for software

Growing retailers can now adopt Manhattan's supply chain software in stages, avoiding costly reimplementation as needs expand.

By Mara Sugue • 4 min read • Last week

Software-as-a-Service

How businesses can avoid widespread harm from cloud outages

Businesses tied to a single cloud provider face escalating outage risks, with experts urging redundancy to limit disruption and losses.

By Thomas Berndorfer • 4 min read • 3 days ago

Digital Transformation

BlackBerry raises outlook as QNX revenue hits record

Strong demand for QNX helped lift BlackBerry's second-quarter profit and cash flow, prompting the company to increase full-year guidance.

By Sean Mitchell • 4 min read • Last week

Hybrid Cloud

Spinnaker launches PostgreSQL support & migration services

Enterprises can now shift Oracle workloads in stages as the support firm adds PostgreSQL migration help and break-fix cover.

By Sofiah Nichole Salivio • 4 min read • Last week

Software-as-a-Service

Bitdefender launches AI visibility & control for firms

Security teams can now spot unsanctioned AI use across Windows estates, as Bitdefender adds risk ranking and policy controls to GravityZone.

By Mara Sugue • 4 min read • Last week

Software-as-a-Service

UiPath launches Cartographer to map enterprise work

The software aims to cut the manual effort of documenting workflows before automation projects, while keeping process records aligned with day-to-day practice.

By Raphael Veloso • 4 min read • Last week