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Guidewire Stories

UK Stories

Guidewire stories

UK insurers see more acceptance of AI as trust issues persist
Customer Experience

UK insurers see more acceptance of AI as trust issues persist

UK insurance customers show growing comfort with AI, as daily use rises from 5% to 10% and acceptance of AI decisions without humans grows to 34%.

By Jed Nykolle Harme • 3 min read • Wed, 14th May 2025

Global Stories

Guidewire stories

IAG New Zealand shifts core claims platform to cloud
Disaster Recovery

IAG New Zealand shifts core claims platform to cloud

IAG New Zealand has moved its core Guidewire ClaimCentre system to Guidewire Cloud, aiming to boost claims resilience, scale and updates.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 13th Mar 2026
How the universal adoption of AI can help women in insurance balance the scales
Digital Transformation

How the universal adoption of AI can help women in insurance balance the scales

As AI reshapes insurance, automation could free women from routine tasks and open faster routes into higher-skilled, better-paid roles.

By Laura Drabik • 4 min read • Mon, 9th Mar 2026
Guidewire showcases GenAI's capabilities in insurance risks
Data Analytics

Guidewire showcases GenAI's capabilities in insurance risks

Guidewire touts 'insurance-grade AI' as it uses generative tools to speed risk, claims and pricing decisions for cautious insurers.

By Adam Zuchetti • 5 min read • Wed, 4th Mar 2026
Smart Communications gains CSA STAR Level 2 in Singapore
Data Protection

Smart Communications gains CSA STAR Level 2 in Singapore

Smart Communications secures CSA STAR Level 2 in Singapore for its AWS-hosted SmartCOMM and SmartIQ, boosting cloud security assurance.

By Sean Mitchell • 4 min read • Tue, 3rd Mar 2026
Smart Communications debuts AI tools for compliance-led CX
Document Management

Smart Communications debuts AI tools for compliance-led CX

Smart Communications launches AI-powered tools to help regulated firms modernise customer communications, data capture and archiving at scale.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 5th Feb 2026
Guidewire names Phil Joel VP of Solution Advisory APAC
Data Analytics

Guidewire names Phil Joel VP of Solution Advisory APAC

Guidewire has appointed Phil Joel as VP of Solution Advisory for APAC, strengthening support for insurers' core modernisation and data projects.

By Melania Watson • 4 min read • Mon, 2nd Feb 2026
Smart Communications names Heidi Johnson to lead AI push
Data Protection

Smart Communications names Heidi Johnson to lead AI push

Smart Communications appoints Heidi Johnson as chief product and technology officer to spearhead its next phase of AI-led innovation.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 30th Jan 2026
Guidewire unveils Olos to modernise pricing & AI
Data Analytics

Guidewire unveils Olos to modernise pricing & AI

Guidewire unveils Olos, a cloud release unifying pricing, underwriting and workers' comp with agentic AI to speed rate changes and decisions.

By Melania Watson • 4 min read • Thu, 11th Dec 2025
Guidewire names Suresh Raman APAC regional vice president
Software-as-a-Service

Guidewire names Suresh Raman APAC regional vice president

Guidewire appoints Suresh Raman as APAC regional vice president to drive cloud and AI-led sales growth across key Asia Pacific markets.

By Melvin Hipolito • 4 min read • Tue, 9th Dec 2025
Guidewire to acquire ProNavigator, boosting insurance knowledge
Digital Transformation

Guidewire to acquire ProNavigator, boosting insurance knowledge

Guidewire will acquire ProNavigator, enhancing its platform with context-aware knowledge to improve efficiency and service in the P&C insurance sector.

By Melvin Hipolito • 3 min read • Wed, 5th Nov 2025
Guidewire launches PricingCenter to speed up insurance pricing
Digital Transformation

Guidewire launches PricingCenter to speed up insurance pricing

Guidewire has launched PricingCenter, a new app to help P&C insurers speed up pricing changes with greater accuracy and real-time market responsiveness.

By Melvin Hipolito • 4 min read • Thu, 30th Oct 2025
Guidewire's Mammoth release to boost insurer agility
Data Analytics

Guidewire's Mammoth release to boost insurer agility

Guidewire's new Mammoth release is set to enhance insurers' agility, streamlining processes and introducing predictive analytics for increased efficiency.

By Sean Mitchell • 2 min read • Thu, 3rd Apr 2025
Guidewire unveils AI advancements with Las Leñas release
Robotic Process Automation

Guidewire unveils AI advancements with Las Leñas release

Guidewire has unveiled AI-enhanced underwriting and claims applications, aiming to boost insurance productivity with features like Claims Intel and Las Leñas.

By Catherine Knowles • 2 min read • Tue, 19th Nov 2024
RSA launches new cloud-based claims portal with Guidewire
Capgemini

RSA launches new cloud-based claims portal with Guidewire

RSA Insurance unveils its ClaimCenter on Guidewire Cloud, a new portal for streamlined claims management, setting a UK industry first.

By Melania Watson • 3 min read • Wed, 7th Aug 2024

Stories from Other Regions

Guidewire stories

Smart Communications launches AWS-powered data centre in Singapore
Software-as-a-Service

Smart Communications launches AWS-powered data centre in Singapore

Smart Communications has launched an AWS-powered data centre in Singapore to enhance secure, compliant digital engagement for ASEAN enterprises.

By Sean Mitchell • 3 min read • Mon, 3rd Nov 2025
Monoova & Guidewire join forces to modernise Aus insurance
Payment Technologies

Monoova & Guidewire join forces to modernise Aus insurance

Monoova partners with Guidewire to modernise Australian insurance payments, introducing new methods like PayTo to replace direct debits by 2030 and enhance client satisfaction.

By Catherine Knowles • 3 min read • Wed, 24th Jul 2024