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SALESmanago appoints Phil Draper as CEO to drive global AI growth
Software-as-a-Service

SALESmanago appoints Phil Draper as CEO to drive global AI growth

SALESmanago appoints Phil Draper as CEO to lead global expansion and enhance AI-driven customer engagement on its platform used by 3,600 firms worldwide.

By Melvin Hipolito • 3 min read • Fri, 14th Nov 2025

Global Stories

dotdigital stories

Reimagining eCommerce marketing
Customer Experience

Reimagining eCommerce marketing

Marketers must rethink their online strategies by leveraging AI and data to enhance customer experiences, drive engagement, and boost revenue in eCommerce.

By Dotdigital • 4 min read • Mon, 17th Mar 2025
Aryza Group announces strategic partnership with Dotdigital
Customer Experience

Aryza Group announces strategic partnership with Dotdigital

Aryza Group allies with Dotdigital to redefine customer experience in credit and debt management, combining their robust software solutions to ensure seamless, personalised, and secure cross-channel interactions.

By Kaleah Salmon • 3 min read • Tue, 23rd Apr 2024
Searchspring partnership boosts personalised eCommerce
Data Analytics

Searchspring partnership boosts personalised eCommerce

Searchspring's integration with Dotdigital set to transform email campaigns by tailoring product offerings based on customer's past interactions.

By Shannon Williams • 3 min read • Fri, 23rd Feb 2024
The power behind personalised customer journeys
Data Analytics

The power behind personalised customer journeys

Brands need to understand their customers' wants, motivations, and pain points to create a successful customer journey. Personalisation is key.

By Imee Dequito • 5 min read • Mon, 4th Sep 2023
What this drinks retailer did to boost customer conversion to almost 100%
Customer Experience

What this drinks retailer did to boost customer conversion to almost 100%

Shorty's Liquor, Australia's top drinks retailer, upgraded its marketing with Dotdigital to boost customer engagement and measure deliverability.

By Imee Dequito • 3 min read • Mon, 14th Aug 2023
Mastering the complex art of online to offline marketing
Data Analytics

Mastering the complex art of online to offline marketing

On average, customers connect with brands on ten different channels, making customer journeys increasingly complex.

By Tom Raynel • 5 min read • Mon, 3rd Jul 2023
Dotdigital report helps companies to better serve customers
EduTech

Dotdigital report helps companies to better serve customers

Dotdigital has released a new report to help companies bridge the gap between what their customers expect of them and what they experience in reality.

By Zach Thompson • 5 min read • Thu, 10th Mar 2022
Video: 10 Minute IT Jams - Who is dotdigital?
Data Analytics

Video: 10 Minute IT Jams - Who is dotdigital?

dotdigital is a marketing technology company, specialising in marketing automation, email and customer engagement services.

By Nick Forrester • 5 min read • Wed, 6th Oct 2021
Personalised marketing: Shaping the future of the online adult beverage market in 2021 and beyond
Data Analytics

Personalised marketing: Shaping the future of the online adult beverage market in 2021 and beyond

The pandemic has prompted the retail industry to adapt their marketing strategies. Here are key tactics for success.

By Beatrice Ellefsen • 5 min read • Mon, 20th Sep 2021
Case study: Malaysian firm TRAPO sharpens eCommerce success with dotdigital
eCommerce

Case study: Malaysian firm TRAPO sharpens eCommerce success with dotdigital

The company needed a platform that was simple, centralised, personalised, and able to be integrated with its other marketing tools.

By Sara Barker • 3 min read • Mon, 20th Sep 2021
dotdigital achieves ISO 27701 certification
Open source

dotdigital achieves ISO 27701 certification

Omnichannel marketing solution provider dotdigital has announced that it has been awarded ISO 27701 certification.

By Staff Writer • 3 min read • Tue, 27th Jul 2021
APAC retailers lagging in omnichannel capabilities
Customer Experience

APAC retailers lagging in omnichannel capabilities

Online retailers in Asia Pacific lead in user experience but lag in omnichannel capabilities, according to new research from dotdigital.

By Shannon Williams • 4 min read • Mon, 23rd Nov 2020
The enormous impact of AI and machine learning on eCommerce
Customer Relationship Management

The enormous impact of AI and machine learning on eCommerce

Australians are spending billions on online shopping, and AI and machine learning are crucial for businesses to enhance customer experiences.

By Aparna Gray • 3 min read • Tue, 1st Sep 2020

Stories from Other Regions

dotdigital stories