IT Brief UK - Technology news for CIOs & IT decision-makers

Digital Employee stories

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ControlUp tops USD $100 million ARR & becomes unicorn

2 days ago
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ControlUp crosses USD $100 million ARR as enterprise demand, channel growth and AI-driven endpoint management push the London firm into unicorn territory.
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Freshworks names Vahalia to lead global partner push

Last week
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Freshworks appoints Kuntal Vahalia as Senior Vice President, Global Channels and Alliances, as it deepens partner ties to win more enterprise business.
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Kyndryl launches AI Digital Twin for the workplace

Last week
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Kyndryl's AI workplace Digital Twin uses Microsoft Foundry to spot IT faults before staff are hit, as firms seek faster, predictive support.
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ControlUp launches DaaS IQ for Azure Virtual Desktop

This month
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ControlUp unveils DaaS IQ for Azure Virtual Desktop, promising tighter cost controls, automated scaling and simpler management for large estates.
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ControlUp adds Intel Device IQ to desktop monitoring

Last month
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ControlUp and Intel team up to surface hardware-level warnings in desktop monitoring, aiming to spot PC issues before staff notice them.
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HP unveils AI security tools for workplace PCs & printers

Last month
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HP rolls out new AI-driven security and management features for commercial PCs and printers, including hardware defences against TPM bus attacks.
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Omnissa study finds AI surge & endpoint security gaps

Last month
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Omnissa warns AI tools are surging across workplace devices while patching, encryption and stability gaps widen, especially in regulated sectors.
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TeamViewer launches AI reporting tool for IT teams

Last month
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TeamViewer unveils Tia Reporting, an AI dashboard tool that lets IT teams build live, no-code reports on digital workplaces via chat prompts.
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TCS, Zscaler expand partnership with AI workspace suite

Last month
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TCS and Zscaler launch an AI-powered zero trust workspace platform blending security, observability and experience analytics for enterprises.
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Firstup boosts employee comms with new personalisation tools

Sat, 28th Feb 2026
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Firstup unveils new personalisation tools to tailor employee homepages, refine content targeting and expand analytics for HR integrations.
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ServiceNow unveils Autonomous Workforce & EmployeeWorks

Fri, 27th Feb 2026
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ServiceNow debuts Autonomous Workforce and EmployeeWorks, promising AI “specialists” that autonomously resolve most employee IT requests.
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ControlUp buys Unipath to boost agentic AI automation

Thu, 29th Jan 2026
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it automation
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ControlUp snaps up Unipath to fold security automation into its platform and push deeper into agentic AI for autonomous endpoint management.
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ControlUp unveils multi-tenant DEX platform for MSPs

Fri, 23rd Jan 2026
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ControlUp has launched a multi-tenant digital experience platform and partner programme to help MSPs automate IT, boost CX and grow revenue.
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Forrester tips AI-native clouds & digital workers by 2026

Tue, 16th Dec 2025
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Forrester predicts AI-native clouds will reap USD $20 billion and digital workers will reshape enterprise software and development by 2026.
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Riverbed unveils AI tool to automate workplace IT support

Thu, 11th Dec 2025
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digital transformation
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Riverbed launches Aternity Self-Service, an Agentic AI tool that automates diagnosis and fixes for common workplace IT issues.
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ControlUp named Gartner Customers' Choice for DEX

Wed, 10th Dec 2025
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ControlUp named a 2025 Gartner Customers' Choice for DEX tools, scoring 4.8/5 with 94% of customers willing to recommend its platform.
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Cloudflare outage exposes risks of AI & payments reliance

Tue, 9th Dec 2025
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digital transformation
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fintech
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cx
Cloudflare's latest outage fuels fears over fragile AI and payments systems as firms brace for weeks of disputes and operational fallout.
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Freshworks unveils AI features to boost UK enterprise support

Tue, 18th Nov 2025
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Freshworks launches new AI tools in the UK to streamline customer support and IT management, boosting efficiency and cutting manual tasks for enterprises.
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ControlUp launches custom dashboards for digital experience insight

Thu, 30th Oct 2025
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ControlUp has launched customisable dashboards in its ONE platform, offering real-time and historical data insights to enhance digital employee experience management.
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TeamViewer & Salesforce launch AI-powered IT support integration

Wed, 15th Oct 2025
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TeamViewer and Salesforce have unveiled an AI-powered integration for IT support, aiming to streamline remote assistance and boost digital workplace productivity.