IT Brief UK - Technology news for CIOs & IT decision-makers
United Kingdom

Digital Assistants Stories - Page 3

UK Stories

Digital Assistants stories

AI could drive GBP £29 billion in UK online spending by 2030
Fintech

AI could drive GBP £29 billion in UK online spending by 2030

By 2030, AI agents could drive GBP £29bn in UK online spending as 45% of younger shoppers already trust AI to find better deals for them.

By Melvin Hipolito • 3 min read • Tue, 18th Nov 2025
Agentic AI set to ease NHS strain & free up GBP £340 million
Data Protection

Agentic AI set to ease NHS strain & free up GBP £340 million

Agentic AI is set to save the NHS GBP £340 million annually by easing staff workload, cutting patient queues, and boosting operational efficiency across workflows.

By Kaleah Salmon • 4 min read • Fri, 14th Nov 2025
UK shoppers show rising trust in AI for peak holiday shopping
Customer Experience

UK shoppers show rising trust in AI for peak holiday shopping

Nearly half of UK shoppers plan to use AI agents for holiday shopping, showing growing trust despite some security concerns ahead of the peak season.

By Shannon Williams • 3 min read • Thu, 23rd Oct 2025
UK consumers cautious as AI assistants rise in global acceptance
Data Privacy

UK consumers cautious as AI assistants rise in global acceptance

Over half of UK consumers use AI assistants for daily tasks but remain cautious, especially about financial decisions, valuing human support in stress.

By Shannon Williams • 4 min read • Fri, 25th Jul 2025
Prime Day returns surge poses major challenge for UK retailers
Customer Experience

Prime Day returns surge poses major challenge for UK retailers

Amazon Prime Day returns total 78 million items yearly in the UK, posing major operational and financial challenges for retailers amid rising consumer frustrations.

By Jed Nykolle Harme • 4 min read • Fri, 11th Jul 2025

Global Stories

Digital Assistants stories

Amazon unveils Nova 2 AI models & launches custom Forge tools
DevOps

Amazon unveils Nova 2 AI models & launches custom Forge tools

Amazon launches Nova 2 AI suite with four new models and introduces Nova Forge for firms to create custom AI solutions tailored to diverse industries and tasks.

By Sean Mitchell • 3 min read • Fri, 5th Dec 2025
Government IT spending rises as AI becomes top budget priority
Digital Transformation

Government IT spending rises as AI becomes top budget priority

Over half of government CIOs expect IT budgets to rise in 2026, prioritising AI, cybersecurity and cloud tech despite fiscal constraints, says Gartner research.

By Sean Mitchell • 3 min read • Wed, 26th Nov 2025
Kore.ai brings AI agent automation to Microsoft 365 suite
Data Protection

Kore.ai brings AI agent automation to Microsoft 365 suite

Kore.ai integrates its AI agents into Microsoft 365 suite, enabling secure automation across Word, Teams, and Outlook for enterprise productivity.

By Sean Mitchell • 3 min read • Wed, 19th Nov 2025
AI deployments grow as banks realise the potential benefits
Fintech

AI deployments grow as banks realise the potential benefits

Banks are moving beyond AI pilots to integrate intelligent systems across operations, boosting efficiency and personalising customer engagement sector-wide.

By Jeremy Thomas • 4 min read • Wed, 19th Nov 2025
Sage launches AI agents & cloud platform to boost finance teams
Data Protection

Sage launches AI agents & cloud platform to boost finance teams

Sage unveils AI-driven finance agents and cloud platform to boost automation, streamline workflows, and empower mid-sized business finance teams.

By Sean Mitchell • 5 min read • Fri, 7th Nov 2025
Infor launches AI suite to boost industry-specific process automation
Digital Transformation

Infor launches AI suite to boost industry-specific process automation

Infor launches AI-driven suite to automate industry workflows, enhancing process efficiency across sectors like manufacturing and healthcare using AWS technology.

By Melvin Hipolito • 5 min read • Fri, 10th Oct 2025
Perplexity launches Comet browser for public download
Marketing Technologies

Perplexity launches Comet browser for public download

Perplexity has launched its Comet browser publicly, offering AI-powered assistance in a format aiming to reshape how users explore the internet.

By Jake MacAndrew • 3 min read • Tue, 7th Oct 2025
Qualcomm unveils Snapdragon 8 Elite Gen 5 with advanced AI & video
Gaming

Qualcomm unveils Snapdragon 8 Elite Gen 5 with advanced AI & video

Qualcomm launches Snapdragon 8 Elite Gen 5, its fastest mobile CPU, with enhanced AI, gaming graphics, and professional video features for flagship smartphones.

By Melvin Hipolito • 3 min read • Thu, 25th Sep 2025
Exclusive: Peter Marrs of Dell Technologies discusses AI's 'evergreen' shift
Unified Communications

Exclusive: Peter Marrs of Dell Technologies discusses AI's 'evergreen' shift

Success with AI in Asia Pacific and Japan requires clear strategy, skilled talent, and strong partnerships, according to Dell Technologies.

By Melania Watson • 4 min read • Mon, 15th Sep 2025
DE-CIX unveils global AI exchange to boost high-speed inference
Robotics

DE-CIX unveils global AI exchange to boost high-speed inference

DE-CIX launches a global AI Internet Exchange, enabling secure, low-latency connections for real-time AI inference across 60 locations worldwide.

By Catherine Knowles • 4 min read • Thu, 4th Sep 2025

Stories from Other Regions

Digital Assistants stories

AI set to drive USD $1.6T in retail sales this holiday
Customer Experience

AI set to drive USD $1.6T in retail sales this holiday

AI-driven tools are forecast to boost holiday retail sales to USD $1.6 trillion, reshaping shopping with personalised recommendations and blended online-in-store experiences.

By Jed Nykolle Harme • 4 min read • Fri, 11th Jul 2025
Exclusive: Zoho pushes AI frontier with privacy-first agentic tools
Customer Relationship Management

Exclusive: Zoho pushes AI frontier with privacy-first agentic tools

Zoho launches privacy-first AI agents that automate complex tasks, enhancing business workflows without compromising customer data security or adding extra costs.

By Melania Watson • 4 min read • Tue, 24th Jun 2025