Digital Assistants stories

Emergent's Wingman puts autonomous AI agents to work across email, calendars and chats, with human approval for higher-risk actions.

Minor Hotels teams up with Google, Salesforce, OneTrust and Deloitte on an AI-led data platform to sharpen guest service across 640 properties.

Neuphonic and Rapport unveil CPU-based digital humans with sub-100 millisecond response times, aimed at gaming, film, training and customer engagement.

Progress Software adds AI search, personalisation and conversational tools to Sitefinity as enterprises seek more governed digital experiences.

Animoca Brands' Yat Siu argues autonomous AI agents will become the internet's main actors, with blockchain supplying payments, identity and trust.

OpenAI is turning ChatGPT into a visual shopping hub, adding side‑by‑side comparisons and richer merchant data for in-chat product discovery.

Agentic AI promises effortless digital delegation, but its admin-level access to data and systems creates profound privacy and security risks.

From job ads to image tools, AI is quietly amplifying gender bias - but with better data, design and oversight, we can reverse it.

Mylobster.ai unveils plan for kernel-level AI assistants across major platforms, targeting a USD $200 billion-plus systems-level market.

UK retailers brace for GBP £1.05bn in post-Christmas returns as fashion fit woes, social commerce and ageing habits strain logistics.

Britons now say thanks more often to AI chatbots and satnavs than to colleagues, as new research reveals a growing 'digital manners' trend.

The pioneer who coined AGI forecasts 2026 as a pivotal year of steady AI gains, from memory-rich assistants to robots in human spaces.

Manhattan rolls out embedded AI agents across its Active suite, promising real-time automation and custom agent creation for retailers.

Salesforce rolls out upgraded Slackbot, turning the chat app into an AI-powered workplace agent for Business+ and Enterprise+ users.

Apple will build its next-generation AI foundation models on Google's Gemini cloud, promising a more personalised Siri later this year.

Yext predicts AI will overhaul online discovery by 2026, as trust in AI search grows and brands race to be chosen by algorithms.

Perforce CTO Rod Cope predicts context and agentic AI will transform coding, jobs and security as ambient systems quietly permeate daily life.

UK retailers brace for a GBP £1.05bn blow from 52 million post-Christmas gift returns, as hybrid shopping and fashion fit issues drive costs.

BeyondTrust and Ping Identity unveil unified AI-driven identity security fabric to tackle Zero Trust, silos and non-human access risks.

Amazon launches Nova 2 AI suite with four new models and introduces Nova Forge for firms to create custom AI solutions tailored to diverse industries and tasks.