Customer data stories - Page 13
Loyalty, data and “The Golden Rule” behind customer success
Thu, 4th Apr 2024
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martech
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personalisation
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cdp
Business success rests on loyalty, data, and the timeless Golden Rule, highlighting the universal principle's power in fostering growth.
Reltio introduces AI-powered Customer 360 Data Product
Wed, 3rd Apr 2024
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crm
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cx
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martech
Reltio shakes up the customer relationship management (CRM) and customer experience (CX) sectors with its innovative, AI-powered Reltio Customer 360 Data Product.
The power of embedded green finance
Mon, 11th Mar 2024
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martech
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personalisation
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cdp
Banks wrestling with outdated systems can bolster sustainability efforts by leveraging carbon management to personalise client services, ensuring greener finance integrates seamlessly with consumer lifestyles.
Retail, finance sectors face consumer shift over cyber threats
Fri, 8th Mar 2024
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encryption
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martech
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advanced persistent threat protection
Consumer confidence in retail and finance sectors may wane due to increasing cybersecurity threats, a new study as found.
Amperity unveils AI capabilities Explore & Assist to enhance customer data
Thu, 7th Mar 2024
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cx
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martech
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cdp
Amperity has launches new generative AI capabilities – Explore and Assist – to join Stitch and Predict in comprehensive suit, AmpAi.
Pacific International boosts data protection with SearchInform solution
Mon, 26th Feb 2024
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data analytics
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martech
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dlp
Industrial service provider, Pacific International, bolsters cybersecurity with deployment of DLP solution from software firm, SearchInform, enhancing data leak prevention.
Searchspring partnership boosts personalised eCommerce
Fri, 23rd Feb 2024
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data analytics
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cx
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martech
Searchspring's integration with Dotdigital set to transform email campaigns by tailoring product offerings based on customer's past interactions.
Medallia launches Agile Research for advanced market insights
Tue, 13th Feb 2024
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uc
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data analytics
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cx
Medallia, Inc. unveils Medallia Agile Research, an advanced self-service market research tool integrated into its Experience Cloud, aimed at enabling fast, comprehensive surveys and data collection while preserving the integrity of an organisation's data history.
Twilio honours AI startups pushing innovation in customer engagement
Tue, 30th Jan 2024
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data analytics
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cx
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martech
Twilio honoured innovative startups utilising Generative AI and Twilio's suites to enhance digital communication for customer experiences in its AI Startup Searchlight awards.
Data Privacy Day: Zoho highlights the need for more education
Fri, 26th Jan 2024
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edutech
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data analytics
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martech
Data Privacy Day: Zoho stresses the vital need for businesses to educate themselves, increase transparency and bolster data privacy practices as AI use intensifies.
Sternum & ChargePoint secure Home Flex against IoT vulnerabilities
Fri, 26th Jan 2024
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data analytics
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martech
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iot
In a bid to combat IoT vulnerabilities, security firm Sternum collaborates with ChargePoint to enhance the protection of ChargePoint Home Flex, following the uncovering of significant security flaws.
CybeReady releases new Data Privacy Toolkit for CISOs
Thu, 25th Jan 2024
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data protection
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data analytics
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martech
Global security firm, CybeReady, introduces a free Data Privacy CISO Toolkit to support data protection initiatives, coinciding with Data Privacy Week.
Eagle Eye launches EagleAI for grocery, retail personalisation
Mon, 15th Jan 2024
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data analytics
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public cloud
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cx
Eagle Eye debuts data science solution EagleAI, promising bespoke promotions and heightened customer loyalty for global retailers and grocers via AI-powered personalisation.
Intel and DigitalBridge launch enterprise AI firm Articul8
Thu, 4th Jan 2024
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uc
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data analytics
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martech
Intel and DigitalBridge have launched Articul8, an independent AI company delivering comprehensive GenAI platform solutions with safeguarded, scalable and varied deployment options.
Global modular data centres market to reach $81.2bn by 2030
Tue, 2nd Jan 2024
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virtualisation
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network infrastructure
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data analytics
The global modular data centres market is anticipated to surge to USD$81.2bn by 2030, due to efficiency and flexibility, says Research and Markets report.
Jscrambler secures PCI DSS v4.0 compliance boosting client-side protection
Wed, 20th Dec 2023
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data protection
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data analytics
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martech
Jscrambler, a client-side protection platform, achieves PCI DSS v4.0 compliance, showcasing their commitment to secure transactions.
Certinia integrates advanced AI in service-oriented platform for improved efficiency
Mon, 18th Dec 2023
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data analytics
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martech
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hcm
US tech firm, Certinia, integrates advanced AI into its service-oriented platform, aiming to revolutionise enterprise operations globally.
Eagle Eye Group appoints first Chief Artificial Intelligence Officer
Thu, 14th Dec 2023
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data analytics
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martech
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cdp
Eagle Eye Group hires Jean-Matthieu Schertzer as its first Chief AI Officer, aiming to bolster AI-driven personalised retail promotions.
Zoom looks to enhance CX with AI-powered refinements
Thu, 7th Dec 2023
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crm
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uc
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data analytics
Zoom is set to enhance its AI-powered customer experience suite, improving services for businesses of all sizes.
Fivetran unveils new capabilities supporting Delta Lake on Amazon S3
Fri, 1st Dec 2023
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data analytics
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hyperscale
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public cloud
Fivetran expands offering with new support for Delta Lake on Amazon S3, new capabilities aim to enhance data lake usage and governability.