Customer Analytics stories
NICE named Technology Leader by QKS for Customer Journey Analytics
3 days ago
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cx
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ai
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enlighten autosummary
Software provider NICE earned the title of Technology Leader in the 2023 SPARK Matrix for Customer Journey Analytics by QKS.
Ecommerce set for record-breaking GBP £8.74 billion UK Black Friday weekend
Last week
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big data
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sales
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customers
UK expects record-breaking £8.74bn online sales over Black Friday weekend; big data and analytics projected to play a key role.
Forrester names Tredence a leader in customer analytics
Fri, 7th Jul 2023
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cx
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analyst report
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forrester research
Tredence was recognized for its ability to merge vertical expertise with customer analytics and data engineering sets.