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Command Centre Stories - Page 2

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Command Centre stories

Q&A: How AI helps CX teams stay resilient through the holiday rush
Unified Communications

Q&A: How AI helps CX teams stay resilient through the holiday rush

AI is transforming Christmas CX from chaotic surge to controlled service, helping teams stay resilient, protect wellbeing and meet soaring demand.

By Simon Hayward • 4 min read • Tue, 16th Dec 2025

Global Stories

Command Centre stories

Tap into the future: How the University of Sydney transformed campus life with digital ID
EduTech

Tap into the future: How the University of Sydney transformed campus life with digital ID

University of Sydney swaps ageing plastic cards for tap-and-go digital IDs, transforming access, security and sustainability across campus.

By Gallagher Security • 6 min read • Tue, 10th Mar 2026
Oracle NetSuite unveils AI tools & integration push
Software-as-a-Service

Oracle NetSuite unveils AI tools & integration push

Oracle NetSuite launches AI tools and a low-code integration platform to automate finance, planning and customer workflows across its suite.

By Shannon Williams • 4 min read • Thu, 12th Feb 2026
SEON recognised for AI-led fraud detection leadership
Data Analytics

SEON recognised for AI-led fraud detection leadership

SEON wins Frost & Sullivan's 2025 Global Enabling Technology Leadership Award for AI-driven fraud and AML platform innovation.

By Sofiah Nichole Salivio • 4 min read • Wed, 4th Feb 2026
Gallagher's high security controller gains UK NPSA nod
Encryption

Gallagher's high security controller gains UK NPSA nod

Gallagher wins NPSA compliance for its High Security C7000 controller, targeting critical national infrastructure and high-assurance sites.

By Catherine Knowles • 4 min read • Mon, 12th Jan 2026
Freshworks adds AI tools to streamline customer service
Software-as-a-Service

Freshworks adds AI tools to streamline customer service

Freshworks rolls out new AI tools for Freshdesk to unify channels, cut agent drudgery and boost resolution speeds for service teams.

By Kaleah Salmon • 5 min read • Tue, 6th Jan 2026
Veeam completes USD $1.725b AI security takeover
Virtualisation

Veeam completes USD $1.725b AI security takeover

Veeam seals USD $1.725b Securiti AI deal to build a single trusted platform for data resilience, security and governance in AI systems.

By Sean Mitchell • 5 min read • Wed, 17th Dec 2025
Gallagher Security maps global growth & 2026 focus
Data Protection

Gallagher Security maps global growth & 2026 focus

Gallagher Security steps up global expansion with new leaders, offices and award-winning tech as it sharpens its growth focus for 2026.

By Melania Watson • 5 min read • Tue, 9th Dec 2025
Your Data deserves better
Encryption

Your Data deserves better

Gallagher Security offers integrated data centre security solutions that enhance protection, operational efficiency and support sustainability goals globally.

By Gallagher Security • 6 min read • Tue, 18th Nov 2025
Hands-on Review: Alienware 32 Gaming Monitor (AW3225DM)
Gaming

Hands-on Review: Alienware 32 Gaming Monitor (AW3225DM)

The Dell Alienware AW3225DM is a 32-inch curved gaming monitor offering 180Hz, 1ms response, HDR400 and rich features at a reasonable price point.

By Darren Price • 5 min read • Mon, 15th Sep 2025
Gallagher & Advancis unify security to boost control & flexibility
Hyperscale

Gallagher & Advancis unify security to boost control & flexibility

Gallagher Security and Advancis have partnered to unify security management, integrating Command Centre and WinGuard for enhanced control and flexibility.

By Jed Nykolle Harme • 3 min read • Tue, 9th Sep 2025
Gallagher unveils AccessNow at busy Sydney security tradeshow
Partner Programmes

Gallagher unveils AccessNow at busy Sydney security tradeshow

Gallagher Security showcased AccessNow, a new cloud-based access control platform, and fence controllers at Sydney's largest security tradeshow, drawing strong industry interest.

By Melvin Hipolito • 3 min read • Tue, 2nd Sep 2025
Blue Yonder grows with acquisitions & AI as supply chains adapt
Data Analytics

Blue Yonder grows with acquisitions & AI as supply chains adapt

Blue Yonder expands with acquisitions and AI, securing major clients and boosting supply chain efficiency amid inflation and regulatory challenges in Q2 2025.

By Melvin Hipolito • 5 min read • Wed, 13th Aug 2025

Stories from Other Regions

Command Centre stories

Indosat data traffic surges as Indonesia goes digital
Gaming

Indosat data traffic surges as Indonesia goes digital

Indosat's mobile data traffic jumped about 15% over Indonesia's year-end holidays as digital use surges beyond major cities and tourist hubs.

By Mark Tarre • 4 min read • Wed, 7th Jan 2026
Gallagher Security rolls out Command Centre v9.40 upgrades
Multi-factor authentication

Gallagher Security rolls out Command Centre v9.40 upgrades

Gallagher Security launches Command Centre v9.40, boosting door capacity to 24 per controller and adding Microsoft Entra ID integration for improved access control.

By Melvin Hipolito • 3 min read • Tue, 18th Nov 2025
Richey Suncoast Theatre marks 100 years with security upgrade
Physical Security

Richey Suncoast Theatre marks 100 years with security upgrade

Richey Suncoast Theatre in Florida celebrates 100 years by upgrading security with Gallagher's system, blending heritage preservation with modern technology.

By Kaleah Salmon • 4 min read • Thu, 14th Aug 2025
Gallagher Security to unveil AccessNow & tech at Sydney event
Partner Programmes

Gallagher Security to unveil AccessNow & tech at Sydney event

Gallagher Security Australia will unveil its AccessNow cloud platform and new fence control tech at Sydney's Security Exhibition, attracting over 11,000 visitors.

By Melvin Hipolito • 3 min read • Wed, 30th Jul 2025