Contact Centre-as-a-Service (CCaaS) stories
Genesys named a Leader for completeness of vision in the 2020 Gartner Magic Quadrant for Contact Centre as a Service.
NEC teams up with Intermedia to launch new cloud-based unified communications and contact centre solutions, expanding their global reach and market presence.
It was only late last year when Avaya was cleared of bankruptcy, but the communications vendor is wasting no time in growing its business.
8x8 is a global organisation that recently opened up business in AU & NZ after experiencing strong demand in the area - find out what they offer here.
CCiNZ conference exceeds expectations with expert talks on industry evolution and strong networking in Auckland, promising future growth.
