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Xalient launches next-generation AIOps platform Martina 2.0
Fri, 28th Apr 2023

Secure network transformation specialist Xalient has launched its next-generation AI-driven network intelligence platform, Martina 2.0. 

Martina 2.0 is a comprehensive AIOps (artificial intelligence for IT operations) platform focusing on user experience across different locations. By analysing the operations of devices within each location, Martina 2.0 ensures high levels of resilience and performance are maintained, enabling customers to deliver a consistent, positive user experience across the organisation's network.

A robust and efficient solution for managing network devices across multiple locations, Martina 2.0 ensures high availability and resilience, making the network invisible to users by providing customers with secure, reliable, predictable and performant connectivity.

Providing network telemetry, reporting, observability, behavioural analysis, and network intelligence, Martina 2.0 delivers a visual representation and real-time monitoring of the user experience, predicting and troubleshooting potential issues before they arise.

Martina 2.0 is built with advanced modular aspects, which include Martina Observe, for network telemetry, reporting and observability. It also includes Martina Predict, which incorporates context-gathering capabilities to provide richer insights into network behaviour and anomaly detection.

Martina Predict ingests device statistics such as utilisation, latency and packet loss using machine learning algorithms to forecast future values, detect anomalies in real time and identify seasonal patterns and trends.

Martina 1.0 was initially launched on-premises in 2021 through a partnership with the University of Bradford and Innovate UK which started in 2019. Several tier one customers, via Martina's dashboard, can easily see what is happening within their infrastructure and triage the most important alerts.

Martina 2.0, the latest cloud installation, transforms Martina from a virtual network assistant into a comprehensive AIOps platform. One that enables customers, via a single pane of glass, to have rapid and accurate visibility of any issues that need to be prioritised and addressed.

Commenting on the Partnership, Innovate UK Knowledge Transfer Network said in February 2023, “This Partnership has been graded ‘outstanding’ and we would like to congratulate all those involved in achieving this excellent outcome and to thank Xalient for its contribution to the ongoing success of this AI-driven network intelligence initiative.”

Via a convenient mobile app, the C-Suite and CIOs/CISOs have complete visibility into the network service with easy-to-use, accurate data at any time.

With its modular design and scalable architecture, Martina 2.0 can easily be expanded and adapted to accommodate growing and changing network requirements. And its out-of-the-box integration with popular IT service management (ITSM) platforms means streamlined communication between teams with faster response times, more effective issue resolution, and improved network operations.

“Through a very intuitive and easy-to-use interface, this next generation of Martina lets our managed services team - in collaboration with the customer - know exactly what alerts they need to be prioritising. This enables both Xalient and our customers to be more proactive in our impact assessments. For example, we could be monitoring over 2,000 sites and there might be 10 sites where we are experiencing a loss or impact to the service. We don’t have to wait for the customer to call us and point this out, we can proactively predict, monitor and prioritise action, reaching out to their support desk with our diagnostics to quickly resolve the issue,” says Stephen Amstutz, director of innovation at Xalient.

In summary, Martina 2.0 key features include: Real-time user experience monitoring; availability monitoring for optimal user experience; simple colour-coded system status indicators; automatic device failure detection and recovery; customisable notifications and alerts; comprehensive reporting on device performance and user experience indicators; scalable and flexible architecture for evolving network infrastructure needs; out-of-the-box integration with popular ITSM platforms; behavioural analysis and forecasting including seasonal trends recognition; context gathering and real-time anomaly detection; comprehensive network data collection; metrics for impact assessment and issues location; and automated root cause analysis and network troubleshooting.

The next advanced module of Martina (Resolve) is already in development, and, in addition to all the above features, will enable automated resolution. Martina 2.0 is part of Xalient's Innovation Suite, which includes its intelligent connectivity and cloud access solution, SONA.

SONA is delivered as a completely managed service and provides cloud and inter-region connectivity in a more cost-effective OPEX model, simplifying the networking overheads for the customer while improving the performance of their cloud services. Also included is WANDA, which enables organisations to deploy and maintain networks at speed and scale with consistent accuracy.

“Xalient has experienced rapid growth in recent years, receiving recognition from both The Sunday Times Hundred 2022 list of Britain's fastest-growing private companies and the FEBE Growth 100 list, which champions Britain's fastest-growing, founder-led private companies. This success is a testament to the hard work and dedication of the Xalient team. As Xalient looks to the future, with its advanced next generation AIOps platform, it is committed to continued growth and success, building on its achievements, and striving to be at the forefront of its industry,” concludes Amstutz.