Whatfix partners with Tech Mahindra to drive digital adoption

Whatfix, known for its digital adoption platforms, has entered a strategic collaboration with Tech Mahindra, a technology consulting and digital solutions provider. The collaboration aims to accelerate the adoption of data-driven digital solutions for enterprises globally.

The partnership between Whatfix and Tech Mahindra is designed to assist enterprises in delivering personalised user experiences and optimising application efficiency. This will enable businesses to better measure and drive the value of their software investments and digital transformation strategies. The collaboration is also expected to help Tech Mahindra's customers achieve meaningful business outcomes, including cost reduction, increased revenue, and enhanced risk compliance.

Nikhil Malhotra, Global Head of Makers Lab at Tech Mahindra, commented on the partnership: "As enterprises navigate the complexities of today's dynamic digital landscape, leveraging analytics-driven insights becomes imperative for staying ahead of the curve. In this direction, our collaboration with Whatfix will offer personalised user experiences and optimise enterprise applications to drive productivity and digital maturity. This collaboration underscores our commitment to helping enterprises scale at speed by embracing technology and leveraging tools for success in the digital era."

Whatfix's comprehensive product suite includes analytics products such as Product Analytics and Enterprise Insights, application simulation tools like Mirror, and adoption tools for mobile, web, and desktop applications. These products facilitate data-driven decisions, immersive training, seamless onboarding, and sustained effectiveness throughout the application lifecycle.

The suite is designed to enhance user productivity and experience, accelerating return on investment in digital transformations. For instance, by implementing Whatfix tools, Sentry saved USD $950,000 in training resources, Experian observed a 72% increase in productivity, REG experienced a 50% improvement in time to productivity, and Grifols saved USD $107,000 in reduced seller training and support costs.

Vispi Daver, Chief Revenue Officer at Whatfix, remarked on the collaboration: "Our collaboration with Tech Mahindra reinforces our commitment to empowering organisations worldwide with data-driven digital adoption solutions, powered by AI and built on the foundation of userisation to make technology user-savvy. Together, we will transform the way businesses embrace and leverage technology for enhanced efficiency and productivity at scale."

This collaboration aims to drive global digital transformation and technological innovation, empowering enterprises with advanced solutions to enhance efficiency and user experiences while unlocking significant business value. Whatfix’s data-driven product suite, powered by artificial intelligence, provides an enhanced userised digital experience and supports over 700 customers, including 80 Fortune 500 companies across more than 40 countries. Whatfix was recently the only vendor recognised as the Customer Choice in Gartner's Voice of Customer report.