Mark43 partners ForceMetrics to boost public safety data

Mark43 has partnered with ForceMetrics to target public safety agencies.

The arrangement combines Mark43's public safety software with ForceMetrics' data analysis and decision-support tools, which will integrate with Mark43's platform.

Public safety agencies often store operational data across separate systems, including computer-aided dispatch, records management and jail management software. The partnership is intended to make that information easier to access across field operations, dispatch, command and investigations.

ForceMetrics said its Velocity product is designed to surface relevant information from fragmented datasets in seconds without specialist training. Average adoption has exceeded 75% of users across roles ranging from sworn officers to civilian staff, according to the company.

Mark43 provides cloud-based software used by police and other public safety organisations, while ForceMetrics focuses on bringing together data from separate systems into a single operational view. Both products run on AWS GovCloud.

The companies presented the partnership as part of a broader shift in public safety technology toward interoperable systems rather than reliance on a single supplier. That reflects growing pressure on agencies to use existing data more effectively as they face rising operational demands and limited resources.

Mark43's customer base includes more than 300 agencies. ForceMetrics works with 64 agencies across 17 states and manages more than 1 billion records for cities, counties, universities and airports.

One practical aim is to reduce the need for staff to switch between systems, screens and logins when searching for records tied to people, vehicles, locations and incident histories. That could give officers, analysts and command staff a clearer picture of events as they unfold.

Executive views

Flo Mayr outlined Mark43's view of the partnership.

"As public safety agencies adopt more AI-powered capabilities, the ability to connect systems and operationalize data becomes even more critical," said Flo Mayr, Director of Product, RMS and Co-Founder of Mark43. "Partnering with ForceMetrics allows us to accelerate that shift and deliver more immediate value to agencies, unlocking confident decision making and ultimately better public safety outcomes."

ForceMetrics Chief Executive Officer Andre McGregor said the focus was on bringing data context into agencies' daily workflows.

"This partnership is about extending the scale and impact of public safety data," said McGregor. "By working with Mark43, we're able to bring greater clarity and embed real-time context directly into the CAD and RMS workflows agencies rely on every day, helping deliver better decisions in the moment, faster to the field."

The announcement highlights the central role of interoperability in the public safety software market, where agencies are trying to connect older and newer systems without replacing every core application at once. For suppliers, that creates room for partnerships between platform vendors and specialist software providers.

ForceMetrics said its system connects records across units, jurisdictions and time periods to present a consolidated view to users in patrol vehicles, the field or at workstations. Mark43 said its software covers records management, dispatch and analytics in a single operating platform.

The partnership is intended to help agencies extract more value from the systems they already use while broadening secure, real-time access to operational information.