Luminance unveils AI platform to tackle ‘enterprise amnesia’

Luminance has launched an updated AI platform for contract work that records negotiation history and the reasoning behind legal decisions across an organisation's contract portfolio.

The company said the redesign tackles what it calls "enterprise amnesia", where teams lose knowledge as staff move on and information sits across separate systems. Luminance positions the platform as a continuous contract management system rather than a set of tools used at single points in a transaction.

Luminance said the update was developed with design partners including Deloitte, Quantinuum, Ingram Micro and Baringa. The launch follows growth in North America, which the company put at 127% year on year, and includes its first eight-figure enterprise deal.

The company said it works with more than 1,000 organisations across more than 70 countries. It also said former Google Vice President Mario Queiroz has joined as Senior Product Advisor in San Francisco as Luminance expands in the US.

Contract Memory

Luminance said the platform now retains negotiation history and decision-making context across the contract lifecycle. It said this closes a gap in many contract systems which record the end result but not the background behind a final position.

"Enterprise amnesia is real and it's costly. Whenever it's time to renegotiate a contract, executives ask: who agreed to this, and why? Current AI systems are helpful in moments but disconnected over time. Our new platform remembers, reasons, and stays with the work in perpetuity, which distinguishes it from anything else on the market," said Eleanor Lightbody, CEO, Luminance.

Luminance also set out time and cycle claims tied to the relaunch.

"For a decade, Luminance has cut contract negotiation time by 70-80%. With this relaunch, that jumps to 90%, not only that - but with institutional knowledge for contracts now available throughout the enterprise legal teams can gain over 30% of their time back." said Harry Borovick, General Counsel, Luminance.

Product Elements

The company outlined four functional areas in the update. It said "Negotiation AI" reasons across agreements, draws on negotiation history, and aligns terms with organisational standards. It said "Workflow Orchestration" tracks the status of a contract as a deal progresses and triggers actions such as notifications. It said "Contract Intelligence" allows queries across complete contracts, amendments and obligations. It also highlighted "Ask Lumi", a conversational assistant that returns answers with citations from the platform's source material.

Luminance said the platform is built on a multi-agent architecture, with AI agents operating at different stages of the contract lifecycle. It said each agent uses short-term memory from earlier reasoning steps and long-term memory stored in the platform, including negotiation history and precedents across the portfolio.

The company also described a model approach it calls a "Panel of Judges," along with proprietary, fine-tuned models and a proprietary legal dataset based on platform use over more than a decade. It stated that answers are grounded in source material and include visible citations.

Design Partners

Deloitte said it worked with Luminance on platform development and highlighted changes to the user experience for language-based querying and drafting.

"There have been great strides in AI technology in the last 12 + months. The development in the Luminance platform, including Lumi, that enables contract analysis and drafting using natural language querying and prompting right where professionals are doing their contracting work. It's exciting to be involved with this new technology which is rapidly changing the ways of working in the Legal Space", said Peter Lang, Technology Director, Deloitte Legal, Australia.

Quantinuum said it used natural language querying to access contract data from its repository and from matters still under negotiation.

"Being able to use natural language to surface our contract data from both the repository and matters under negotiation has revolutionised the way we work and the speed at which we can do it", said Claire Eldridge, Director of Legal and Compliance Operations at Quantinuum. "We no longer have to rely on manual processes across multiple tools or spend time searching through individual documents; the answer is there when we need it in a format appropriate to the circumstances."

Expansion Focus

Luminance tied the platform update to its recent trading performance and hiring. The company reported global revenue doubled in 2025, marking the second consecutive year of growth. It reported North America grew 127% year over year and secured its first eight-figure enterprise deal in the region.

The company also said headcount grew by more than 40% across the UK, Europe, Australia and the US. It said it analysed more than 18 million contracts over the past 12 months, across jurisdictions and industries.

Luminance said the new platform will launch in beta for design partners, with broader availability from February 25.