Iron Mountain unveils AI-driven platform for unified data control
Iron Mountain has announced the latest update to its Iron Mountain InSight DXP platform, focusing on unifying physical and digital information assets using artificial intelligence and automated governance capabilities.
The Iron Mountain InSight DXP platform is designed to help organisations address the challenge of rapidly growing volumes of unstructured data, much of which remains largely untapped. By introducing enhanced AI-powered features, the platform aims to convert previously passive data into strategic resources, assisting businesses in accelerating productivity and supporting decision-making processes.
Pervasive AI and agentic workflows
The new platform release incorporates AI agents and no-code workflow orchestration, allowing users to construct tailored agentic workflows that automate complex, document-intensive processes. This is intended to simplify the structuring of unstructured data and to develop workflows suitable for AI integration across the enterprise.
Iron Mountain highlighted that the solution can automate the mobilisation of enterprise content for strategic outcomes, with autonomous agents orchestrating both user interaction and data sources. These workflows are managed via an interface designed for both technical and non-technical users, enabling broad adoption and reducing manual intervention.
Single pane view for unified data
One of the platform's core features is unified information management, combining physical records and digital assets within a single dashboard. This capability allows users to oversee their inventory, submit digital file delivery requests, track order statuses, and update metadata for both digital and physical documents from one interface.
The integration offers organisations a consolidated view over their information landscape, including legacy assets, which can assist in digital transformation, audit readiness, and dispute resolution tasks.
Automated governance and compliance
InSight DXP also introduces a set of automated governance tools. The platform can directly connect to various repositories within an enterprise, perform analyses of stored files, and deliver recommendations for addressing redundant, obsolete, and trivial data. This supports clients in deleting unnecessary content or archiving sensitive information, which may reduce both compliance risks and storage expenses.
Further compliance support is provided by integration with Iron Mountain's Policy Centre, automating the application of records retention schedules and legal hold rules. Additionally, new personally identifiable information (PII) redaction features help minimise the manual labour involved in compliance processes by detecting and obscuring sensitive data automatically.
Enhanced AI-powered search and system integration
The company's AI-powered search enables users to ask natural language questions of the platform and receive immediate, contextually relevant answers. This is aimed at unlocking information often contained in fragmented and unstructured data, which Iron Mountain states can comprise as much as 80% of an organisation's valuable information.
To further reduce data silos, InSight DXP offers connectors for integration with enterprise business systems, including ERP and CRM platforms. This integration provides a bridge between the platform and existing organisational infrastructure, ensuring that critical information can inform business processes in real time.
Industry context
Iron Mountain reported that 23% of banking, financial services, and insurance companies identify regulatory and compliance hurdles as significant barriers to digital transformation. The enhanced governance and compliance automation within InSight DXP is intended to address these specific sector needs, enabling smoother transitions as organisations modernise their information management practices.
Leadership commentary
"We recognize that every enterprise is fighting a costly and invisible organizational drag, where fragmented, dark data inhibits strategic growth and slows decision-making. This new release of InSight DXP is engineered to fundamentally tackle this challenge. By taking advantage of the power of AI and deploying autonomous agents in a single, secure platform-which also brings together physical and digital data-we help customers reduce this burden and do more with their data."
The updated platform is available on major public cloud marketplaces, enabling organisations to deploy and scale according to operational requirements across multiple cloud providers.
