FPT launches Flezi Foundry for AI-led software delivery
Wed, 27th May 2026 (Today)
FPT has launched Flezi Foundry, an AI-augmented delivery platform for software development and IT operations, as part of its broader AI-first strategy.
The platform is built around what FPT describes as a governed Service-as-a-Software model, combining AI agents with human oversight, secure infrastructure and outcome-based delivery. It is aimed at enterprises looking to rethink how software engineering and IT operations are managed as AI tools take on a larger role in day-to-day work.
Flezi Foundry uses a delivery approach FPT calls Agentic Engineering. Under this model, AI agents are introduced into software and operations workflows, while human supervisors retain responsibility for governance, transparency and performance measurement.
Two service modes sit at the centre of the offering. The first, Agentic Development Lifecycle, is designed for software development and deploys specialised AI agents across planning, coding, review, testing, security and documentation.
According to FPT, the service is intended to increase delivery output, quality and transparency under human supervision, with the model designed to deliver up to 30% more output within the same budget.
The second mode, Agentic Managed Services, applies the same human-and-agent structure to IT operations. In this setting, operations agents support alert triage, incident resolution, remediation and service improvement.
FPT says the operations model is intended to improve response times, increase automation and strengthen service performance over time. At full maturity, the platform is designed to automate resolution for 60% to 90% of first-line support requests and support 99.5% service-level compliance.
Operating model
The platform rests on four foundations: hybrid sovereign infrastructure based on Azure Virtual Private Cloud and FPT AI Factory; human-supervised teams in what it calls Hybrid FTE Pods; pricing tied to capacity and service outcomes; and a Digital Brain and Skill Marketplace for reusable standards, runbooks and expertise.
FPT has also outlined a staged adoption process for customers. It starts with a discovery workshop to establish baselines, moves to pilot testing through A/B delivery teams or shadow-mode operations, and then progresses to broader deployment.
The launch adds to a growing push by technology services groups to package AI agents into managed software and operations work while keeping human review in place. For large organisations, the main issue is often not whether AI tools can write code or handle support tasks, but how those tools can be governed, measured and integrated into existing delivery structures.
FPT is headquartered in Vietnam and operates in more than 30 countries and territories. It reported revenue of USD $2.66 billion in 2025 and employs more than 54,000 people across its core businesses, according to the company.
Flezi Foundry also extends the company's FleziPT platform, which it has positioned as part of its broader enterprise AI strategy. The new offering links that earlier work to software development and IT operations, while drawing on FPT's AI Factories in Vietnam and Japan as well as its global delivery network.
Across the technology services sector, suppliers have been trying to move beyond one-off AI tools towards service models that embed automation into contracts and delivery teams. That shift has put more emphasis on pricing structures, service-level commitments and auditability, especially for clients in regulated sectors or those handling sensitive workloads.
FPT's approach reflects that direction by combining human approval models with AI agents in both development and operations settings. Human supervisors govern the agents through Human-in-the-Loop and Human-on-the-Loop models, the company said.
Frank Bignone, Senior Vice President and Head of Corporate Strategy & Growth at FPT Software, outlined the company's view of the shift in enterprise delivery.
"Agentic AI is moving enterprise technology delivery into a new phase, where intelligence is embedded not only in tools, but in the operating model itself," Bignone said.
"With Flezi Foundry, FPT will continue to shape a future where software development and IT operations are delivered through governed human-agent collaboration, with speed, accountability, and business outcomes built into the foundation."