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Alcatel-Lucent launches Microsoft Teams integration

Alcatel-Lucent Enterprise, a provider of communications, networking and cloud solutions tailored to customers’ industries, announces the launch of Rainbow Telephony, designed to interface with Microsoft Teams. 

The newly introduced connector seamlessly enables using existing telephony systems on any device (desktop, mobile and tablet), software and environment. This includes the status of presence synchronisation, a single phone number, SSO and 3-party conferences. 

Alcatel-Lucent highlights that advanced features like call management, conferencing, and call barring facilitate reliable and efficient communications with customers, partners and suppliers.

Rainbow Telephony for Microsoft Teams complements Microsoft Teams services with enterprise-grade telephony services that enable users to centralise all communications on a single platform, enhancing teamwork and project coordination efficiency. The connector links existing telephony devices to cloud collaboration tools to deliver optimal connectivity for enterprise users worldwide.

Status synchronisation between Microsoft Teams and Rainbow ensures users are no longer disturbed during team meetings or calls, as presence status is automatically updated between Microsoft Teams calls and phone calls.

With a single number, users can be reached at any time and on any device (desktop, smartphone, tablet, etc.). The connector also ensures this number displays on devices when users make outgoing calls.

Alcatel-Lucent says there is no need for additional investment, deployment or user training, as enterprises can connect their existing PABX, on-site or in the cloud, to Microsoft Teams and enjoy professional telephony and collaboration with Rainbow Telephony for Microsoft Teams. 

The company highlights that the solution is also an effective way to enable a future transition to cloud telephony without service disruption.

The connector complements Rainbow, an enterprise-grade cloud communications platform completely developed in Europe, with services delivered from secure data centres across the globe.

Moussa Zaghdoud, Executive Vice President of Cloud Communications Business Division, says: “We are delighted to introduce enterprise-grade telephony capabilities to Microsoft Teams users around the world.” 

“At Alcatel-Lucent Enterprise, we prioritise seamless integration and embed ease-of-use in every aspect of our Rainbow platform.”

“We pride ourselves in delivering exceptional products and services that cater to our customers’ evolving needs.” 

“Rainbow Telephony for Microsoft Teams is an example of how the Rainbow platform incorporates the most advanced telephony functionality enhancing each customer’s unique ecosystem and ensuring optimised productivity,” says Moussa Zaghdoud. 

Alcatel-Lucent Enterprise aims to provide digital-age networking, communications and cloud solutions with services tailored to ensure customers’ success, with flexible business models in the cloud, on-premises, and hybrid. 

Over 100 years of innovation experience have made Alcatel-Lucent Enterprise an advisor to more than a million customers worldwide. With headquarters in France and 3,400 business partners worldwide, Alcatel-Lucent Enterprise achieves a global reach with a local focus.

The company affirms that all solutions are designed to have built-in security and limited environmental impact.

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