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AI changes detection engineering - but only if you fix your context problem
Security Information and Event Management

AI changes detection engineering - but only if you fix your context problem

Missing context could undermine AI-led SOCs, forcing detection engineers to encode business risk and attacker behaviour into every alert.

By Josh Breaker-Rolfe • 5 min read • Yesterday
Elon Musk sells the future, not the product. Founders should copy the craft and fear the rest
Artificial Intelligence

Elon Musk sells the future, not the product. Founders should copy the craft and fear the rest

Investors are paying a premium for Elon Musk's narrative, even as Tesla's brand suffers and his empire's risks are shifted onto a single float.

By Dwayne Alexander • 9 min read • Yesterday
Why proof of address verification fails across borders (and how to fix it)
Fintech

Why proof of address verification fails across borders (and how to fix it)

Cross-border onboarding can lose legitimate customers and let fraud through when address checks rely on one market's rules.

By Bobby Joseph • 8 min read • Yesterday
While OT security is maturing, risk is not slowing down
Ransomware

While OT security is maturing, risk is not slowing down

Longer dwell times and rising ransomware threats are exposing gaps in industrial defences, despite better OT visibility and governance.

By Richard Springer • 8 min read • 2 days ago
How data centres make the FIFA World Cup possible
Network Infrastructure

How data centres make the FIFA World Cup possible

Broadcasters are using hybrid data-centre and cloud setups to stream 2026's expanded tournament live with lower latency and compliance risks.

By Lauren Macdonald • 6 min read • 2 days ago
AI fluency: A skeptic's guide to the skill that snuck up on product teams
Software-as-a-Service

AI fluency: A skeptic's guide to the skill that snuck up on product teams

Teams risk wasted cycles and quality slips unless staff can judge when AI output fits the system and when it simply looks right.

By Sergiy Korolov • 5 min read • 3 days ago
Why does CX and UC need to be designed together?
Unified Communications

Why does CX and UC need to be designed together?

Disconnected customer and internal communications are driving missed calls, repeat contacts and burned-out agents, according to the article.

By Samantha Mooney • 6 min read • 4 days ago
Quietly transforming CX without replacing humans
Digital Transformation

Quietly transforming CX without replacing humans

AI is trimming contact-centre admin and lifting productivity as CX teams seek gains without sacrificing the human touch.

By Richard Hall • 4 min read • 5 days ago
Why the UK's agentic commerce future will be won by data, not models
Customer Experience

Why the UK's agentic commerce future will be won by data, not models

UK retailers face a bigger test than chatbot quality, as AI assistants will favour stores with accurate data, stock and trust.

By Sreeraman Mohan Girija • 5 min read • 5 days ago
Stop confusing demos with POCs - Your pipeline depends on it
Security Operations Centres

Stop confusing demos with POCs - Your pipeline depends on it

Pipeline stalls when a feature demo is mistaken for a POC, wasting time and leaving buyers unsure what success looks like.

By Rajesh Agnihotri • 7 min read • 5 days ago
The next phase of AI in marketing is not just more automation
Digital Transformation

The next phase of AI in marketing is not just more automation

Marketing teams must rethink workflows as agentic applications shift work from manual coordination to system-driven decisions and action.

By Rick Shimko • 3 min read • Last week
Microsoft security landscape shifts as critical vulnerabilities surge: report
Digital Transformation

Microsoft security landscape shifts as critical vulnerabilities surge: report

Critical flaws in Microsoft software have nearly doubled, leaving enterprises facing a sharper risk profile despite fewer total vulnerabilities.

By James Maude • 4 min read • Last week
It's time insurance seeks out next gen responsible technologies
Data Protection

It's time insurance seeks out next gen responsible technologies

Trust is now a commercial issue for insurers, as Consumer Duty and wary customers push them towards transparent AI and fairer claims handling.

By Paula Milton • 5 min read • Last week
How partners can position the PSTN switch-off as a strategic growth opportunity
Unified Communications

How partners can position the PSTN switch-off as a strategic growth opportunity

With two million legacy lines still live, businesses face service disruption unless partners turn the 2027 PSTN deadline into migration gains.

By Mark Boden • 4 min read • Last week
Why so many enterprise AI programmes fail before they scale
Digital Transformation

Why so many enterprise AI programmes fail before they scale

Pressure to show returns is exposing weak data, governance and skills, leaving many pilot projects stuck before they reach production.

By Dave Sugden • 5 min read • Last week
Your Immune System Doesn't Wait. Neither Should Your Security
Malware

Your Immune System Doesn't Wait. Neither Should Your Security

Delays between alerts and action leave businesses exposed, as ransomware and stolen credentials can spread before anyone intervenes.

By Cory Clark • 4 min read • Last month
Voice as a modern growth lever for MSPs
Unified Communications

Voice as a modern growth lever for MSPs

MSPs risk losing deals and margin unless they bundle Teams-aligned calling, as customers demand simpler vendors and tighter integration.

By Will Morey • 5 min read • Last month
Being offensive in your defense - How threat hunting assists
Data Protection

Being offensive in your defense - How threat hunting assists

Security teams can spot risky data movement before alerts fire, helping stop sensitive information from leaving approved channels.

By Adam Burns • 5 min read • Last month
The opportunity for microgrids in an AI-powered future
Data centers

The opportunity for microgrids in an AI-powered future

Rising AI workloads are pushing data centre electricity demand higher, making local power networks a possible fix for strained grids.

By Rolf Bienert • 4 min read • Last month