Stories by Christoph Börner
AI Chatbots and the Importance of Automated Testing
Tue, 13th Jun 2023
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uc
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martech
Over recent years, there has been a significant and noticeable rise in the use of chatbots across a wide variety of industries.
Can machines really deliver better customer experience than humans?
Tue, 28th Feb 2023
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uc
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martech
All eyes are on the big tech players as they battle it out to win the chatbot innovation race, but it's not been without its challenges.