Alex Tupman stories

Alex Tupman is an insightful author known for his contributions in the fields of technology and sustainable business practices. His recent stories delve into the innovative ways companies can enhance customer service through technology, particularly focusing on cloud contact centre solutions. In his article about the collaboration between Espria and Five9, Tupman discusses the significance of integrating digital and voice channels to create a cohesive customer experience.

In addition to exploring technological advancements, Tupman emphasizes the importance of sustainability in business through his piece on Green IT. He advocates for the adoption of sustainable practices, presenting them as profitable opportunities rather than mere sacrifices. Reading his work not only sheds light on current industry trends but also offers valuable perspectives on how businesses can thrive while being environmentally conscious.