Rimini Street launches new support services for Dayforce users

Rimini Street has been appointed as a Dayforce Community Partner and has launched Rimini Manage for Dayforce, a new service offering immediate support and management for Dayforce's human resources, time management, and payroll solutions globally.

Rimini Manage for Dayforce covers the Dayforce Human Capital Management (HCM) platform, which includes HR, payroll, benefits, workforce management, and talent management services. The objective of the service is to help organisations run, maintain, and enhance their Dayforce systems while reducing operational costs. The offering brings unlimited ticketing and service level agreements, aiming to deliver predictable support costs and continuity in daily operations.

Clients who choose Rimini Manage for Dayforce are assigned professionals familiar with the Dayforce platform, with the intention of maintaining smooth operation and system enhancement. Rimini Street asserts that this approach results in efficiency and potentially reduces the total cost of ownership for businesses leveraging the Dayforce cloud-based suite.

The company has also introduced Rimini Consult for Dayforce, which is available immediately. This advisory service provides support in roadmap and strategic planning, deployment advice, ecosystem management, and operational support for the Dayforce platform. It also offers technical and functional health checks, diagnostics, configuration guidance, and performance tuning.

Frank Reneke, Group Vice President of Rimini Custom, said, "Rimini Street currently supports client HCM software and operations in over 160 countries, territories and administrative regions. With Dayforce's global payroll processing capabilities and the highly customisable, flexible nature of the Dayforce platform, it can be integrated with SAP, Oracle, Infor, Microsoft and other ERP systems to further extend and maximiae the potential of a client's Dayforce system while helping to streamline processes and realise substantial annual operating savings. We look forward to being a trusted partner to our Rimini Manage for Dayforce clients."

Beata Reimer, Group Vice President, Global Partner Ecosystem, Dayforce, said, "Rimini Street is one of the most experienced and trusted support providers of global HR, time management, and payroll. We already have strong momentum with more than 200 Dayforce customers choosing Rimini Street as their trusted enterprise software service provider. We see tremendous opportunity working alongside Rimini Street and welcome them as a Dayforce Community Partner."

The Dayforce system is known for its payroll processing across more than 160 countries, and Rimini Street emphasises its ability to integrate Dayforce with other ERP platforms such as SAP, Oracle, Infor, and Microsoft. This integration is aimed at helping organisations streamline their HR processes and potentially achieve cost savings in their annual operations.

Rimini Street highlighted that its services for Dayforce are part of a wider portfolio designed to support, optimise, and transform enterprise systems. This is delivered under the company's Rimini Smart Path methodology, which aims to maximise the value organisations receive from their existing software investments.