Celonis named global process mining leader by Everest Group assessment

Celonis has been recognised as a Leader for the sixth consecutive year in the Everest Group PEAK Matrix for Process Mining, maintaining its standing in the annual assessment of the global process mining software market.

The latest Everest Group Process Mining PEAK Matrix Assessment 2025 assessed several players in the market, with Celonis being highlighted not only as a Leader but also as a Star Performer for the fourth consecutive year. According to Everest Group, this consistent positioning is attributed to both the company's market impact and ongoing advancements in its platform's capabilities.

The Everest Group report cited Celonis' investments in artificial intelligence-related tools and enhancements to its process mining technologies.

These investments include generative AI Process Copilots, the AgentC tool for developing AI agents using process intelligence, and the AI Annotation Builder which applies AI to transform raw enterprise data into structured insights.

AI and process intelligence

Celonis' platform is supported by its scalable Data Core infrastructure, which allows for real-time ingestion and transformation of operational data. The company's improvements in object-centric process mining were also noted as enabling users to identify and optimise complex real-life enterprise processes more effectively.

Everest Group recognised Celonis for achieving top scores in the assessment's categories covering portfolio mix, value delivered, process intelligence, and implementation and support.

Celonis continues to strengthen its position as a Leader and Star Performer in Everest Group's Process Mining Products PEAK Matrix 2025, thanks to its strong vision and strategy, robust global presence and ecosystem, and depth and breadth of its process mining capabilities.

Amardeep Modi, Vice President at Everest Group, further remarked, "Continued product investment and innovations like AgentC, AI Annotation Builder, Process Copilots, and Process Adherence Manager contributed to its position."

"Clients have expressed strong satisfaction with Celonis' scalability, ease of use, product roadmap, and system-agnostic nature."

Market and customer impact

Celonis has continued to expand its suite of solutions and refine its infrastructure.

Everest Group emphasised the influence of the Process Intelligence Graph, the core component of the Celonis platform, which integrates operational data and business context to form a digital twin of an organisation's activities.

This digital representation is designed to support analysis and optimisation efforts across a business.

According to the report, the Process Intelligence Graph, in combination with AgentC - a suite of AI agent tools, integrations, and partnerships - enables the application of process intelligence to a variety of AI-driven processes, both through prebuilt agents offered by Celonis and those developed by clients on other AI platforms.

Platform enhancements

Celonis also introduced a set of upgrades to its AgentC suite, including a broadened Process Intelligence API.

This API is designed to support secure sharing of process intelligence context, metrics, and actionable recommendations with AI development tools. The upgrades are intended to make integration with various AI development platforms more seamless for enterprises.

Another area of enhancement presented is the Orchestration Engine.

This new orchestration layer connects and coordinates processes and tasks across disparate enterprise tools, systems, and departments. Such orchestration is increasingly necessary as organisations deploy multiple types of automation - including workflow automation, RPA robots, and manual processes - across a range of IT environments.

Eugenio Cassiano, SVP Strategy & Innovation at Celonis, commented, "Enterprises need processes that work, and Celonis is committed to making sure that everyone is free to make their processes work, no matter which systems they're using.

"Celonis is helping companies across every industry optimize their processes, maximise the ROI of their AI deployments, and generate business value. We have consistently earned the trust of the market and the recognition of leading analysts like Everest Group for our superior capabilities and undeniable market impact. Our depth of experience, proven track record, and continuous innovation are unmatched in the industry, and we are proud to support our customers' enduring success."

Process mining market context

Everest Group defines process mining as an analytics approach designed to discover, monitor, and optimise business processes by examining event logs generated by systems such as ERP and CRM platforms.

This data-driven technology helps businesses identify areas for operational improvement and supports a range of strategic goals, from reducing costs to accelerating digital transformation and improving customer experience.

The assessment noted that as businesses seek greater value, process mining products are developing in sophistication, with vendors introducing more advanced capabilities to align with evolving enterprise objectives. The report concluded that the rapid adoption of process mining is making it one of the fastest-growing sectors within the Intelligent Automation space.