Dayforce launches AI agents & workspace to boost HR efficiency

Dayforce has announced the introduction of Dayforce AI Agents and Dayforce AI Workspace for its human capital management platform.

The Dayforce AI Agents have been designed to integrate intelligence directly into workflows within the Dayforce system.

This embedding of AI aims to simplify processes, improve efficiency, and support businesses in creating more flexible working environments.

According to the company, Dayforce AI Agents offer greater functionality compared to traditional chat-based support by performing actions directly within the human capital management suite.

This reduces manual workloads for HR professionals, helps minimise errors, and supports faster, more informed decisions. The system is built with security, transparency, and interoperability in mind, allowing both leaders and employees to use the tools conveniently in their daily work.

Dayforce AI Agents aren't just automations - they're accelerators. Built into the flow of work, they can understand context, execute tasks, and surface the insights that matter, so people can move with greater clarity and speed," said Joe Korngiebel, Chief Strategy, Product, and Technology Officer, Dayforce.

"We designed them to help organizations manage compliance, reduce friction, and propel their workforce forward. This is AI built for outcomes, not optics - and we're just getting started."

Dayforce reports several types of agents in the expanding portfolio.

The people analytics agent provides leaders with role-based insights across HR, pay, time, and talent management datasets. This transforms reporting into actionable intelligence supporting quicker and potentially more effective decision-making.

The content authoring agent assists in drafting communications, including goals, job descriptions, and policies, enabling teams to create material more quickly and consistently. Pay agents help employees explore and understand their pay, with explanations of variances and direct answers to pay-related questions, supporting transparency and reducing the number of queries to HR teams. Time agents provide visibility into schedules, shifts, and leave balances, with support for policy-aligned submissions and approvals, helping reduce administrative workloads.

Dayforce has indicated content authoring agents will be available to most full-suite and compliance-suite customers in the fourth quarter of 2025, expanding on existing pay, time off, and job description agents. The people analytics agent is expected to be released in 2026.

AI Workspace

Dayforce has also introduced Dayforce AI Workspace, which is described as a digital workspace that enables people and AI to collaborate in real time. This workspace is built on a single data model, meaning that AI-driven intelligence is accessible across the platform with consistent context, intended to increase decision speed and reduce process friction.

Dayforce AI Workspace wasn't retrofitted for generative AI - it was designed with it at the core," said Josh Valdez, SVP Product Management and Development at Dayforce. "By combining collaboration, automation, and intelligence in a single experience, we're helping organisations operate with greater speed, precision, and accountability."

The company states that the Dayforce AI Workspace supports a variety of business requirements, including HR, payroll, finance, and compliance.

Example features include compliance monitoring with AI-enhanced analysis and shared audit trails, creation of employee action plans from engagement data, and tools for performance coaching such as AI-enabled role play and real-time transcription. HR professionals can also use the system for collaborative data analysis and reporting, and employees benefit from guided digital workspaces during onboarding or role changes.

This workplace is designed with security as a primary focus, ensuring that sensitive data is maintained within the Dayforce platform and supporting compliance and data governance requirements. The company indicates that as further AI agents and capabilities are added, the workspace will continue to expand to cover additional use cases.

The intent, according to Dayforce, is to make workplace interactions more intuitive, actionable, and tailored. The platform will support multiple forms of user interaction, including text and speech, delivering personalised insights and helping drive work forward efficiently. The overall goal is to combine technology, people, and ideas seamlessly in key business moments.

We're focused on delivering AI innovation that is secure, transparent, and thoughtfully designed around people," said Valdez. "We're helping our customers move work forward by creating an environment where AI accelerates collaboration - bringing people, technology, and ideas together seamlessly across the moments that matter most."

Dayforce has stated Dayforce AI Workspace will be offered to new customers starting in 2026.