https://itbrief.co.uk/story/zendesk-adds-real-time-voice-translation-for-contact-centres IT Brief UK en 2026-09-11T00:52:00+12:00 Zendesk adds real-time voice translation for contact centres Software-as-a-Service (SaaS), Productivity, Contact Centre, Zendesk, Customer service, Workforce Technology, Customer Experience (CX), Early Access, Business Process Outsourcing (BPO), Quality assurance, Enterprise Resource Planning (ERP), Real time data, Artificial Intelligence (AI), Call centre, Customer Support, Early Access Program, Call Recording 2026-09-11T02:00:06+12:00 https://itbrief.co.uk/story/multiverse-appoints-kelly-griffith-as-coaching-chief IT Brief UK en 2026-09-10T21:42:00+12:00 Multiverse appoints Kelly Griffith as Coaching chief Education, Learning & Training, Productivity, TechEd, Digital Transformation, EdTech, Skills shortage, Venture Capital, Human Capital Management (HCM), Europe (European), Artificial Intelligence (AI), AI Adoption, United Kingdom (UK), Digital Skills, Job moves, Scaleup, Customer Success, Upskilling, Workforce development, AI skills, Multiverse 2026-09-10T22:00:06+12:00 https://itbrief.co.uk/story/granicus-launches-cms-for-uk-councils-to-aid-residents IT Brief UK en 2026-09-10T21:08:00+12:00 Granicus launches CMS for UK councils to aid residents Public Sector, Content Management System (CMS), Local Government, Digital Transformation, Customer Experience (CX), Integration, GovTech, Digital Inclusion, Customer Journey, Accessibility, User experience (UX), Artificial Intelligence (AI), Chatbots, Digital services, Granicus 2026-09-11T02:00:06+12:00 https://itbrief.co.uk/story/trilbytv-guidance-helps-schools-prepare-for-benedict-s-law IT Brief UK en 2026-09-10T21:07:00+12:00 TrilbyTV guidance helps schools prepare for Benedict's Law Digital Signage, TechEd, TrilbyTV, EdTech, Health Education, Teacher training, Health and Safety, Risk & Compliance 2026-09-10T22:15:05+12:00 https://itbrief.co.uk/story/uk-ai-council-opens-membership-to-build-ai-competence IT Brief UK en 2026-09-10T19:15:00+12:00 UK AI Council opens membership to build AI competence Government, IT Industry, Taxation (Tax), Public Sector, Digital Transformation, Skills shortage, Startup ecosystem, Professional Development (PD), Risk & Compliance, Chief Operating Officer (COO), Generative AI (GenAI), Artificial Intelligence (AI), AI Adoption, United Kingdom (UK), Digital Skills, AI Ethics & Governance, AI Safety, AI Strategy, Value Added Tax (VAT), AI skills, Compliance 2026-09-10T19:15:05+12:00 https://itbrief.co.uk/story/housingai-appoints-sales-head-researcher-to-grow IT Brief UK en 2026-09-10T19:00:00+12:00 HousingAI appoints sales head & researcher to grow Law, Local Government, Digital Transformation, Facilities management, Knowledge Management, Data Quality, Regulatory technology, Commercial Strategy, Risk & Compliance, Generative AI (GenAI), Artificial Intelligence (AI), Property Technology (PropTech), Job moves, AI Ethics & Governance, AI Safety, Change Management, Compliance, HousingAI 2026-09-10T19:00:06+12:00 https://itbrief.co.uk/story/red-hat-ai-3-5-adds-safety-tools-for-enterprise-ai IT Brief UK en 2026-09-10T19:00:00+12:00 Red Hat AI 3.5 adds safety tools for enterprise AI Google, Virtualisation, Red Hat, NVIDIA, Hybrid Cloud, Microsoft Azure, Spark, Alibaba Cloud, Graphics Processing Unit (GPU), Virtualization, OpenShift, AIaaS, AI Security, Risk & Compliance, AIOps, Kubernetes, Open source, Enterprise Resource Planning (ERP), Generative AI (GenAI), Conversational AI, Cloud, Artificial Intelligence (AI), Personally Identifiable Information (PII), AI Ethics & Governance, AI Monitoring (AIM), Google Cloud, Retrieval Augmented Generation (RAG), AI observability, AI Safety, AI Agents (Agentic AI), AI Infrastructure, AI platform, Resource management 2026-09-10T19:00:07+12:00 https://itbrief.co.uk/story/wipro-launches-ciso-command-centre-with-crowdstrike IT Brief UK en 2026-09-10T00:46:00+12:00 Wipro launches CISO Command Centre with CrowdStrike IT services, Security intelligence, Managed Security Services Provider (MSSP), Digital Transformation, Chief Information Security Officer (CISO), IT Department, Cloud Security, Systems integration, CrowdStrike, Wipro, Data governance, Cyber Risk, Security Operations Centres (SOCs), Security Posture, AI Security, Risk & Compliance, Managed Detection and Response (MDR), System on a chip (SOC), Posture management, Incident Response, Infosec, Zero Trust Security, Artificial Intelligence (AI), Security Services, AI Ethics & Governance, Cybersecurity, Crowdstrike Falcon 2026-09-10T02:00:06+12:00 https://itbrief.co.uk/story/goto-nexthink-launch-bidirectional-rescue-integration IT Brief UK en 2026-09-09T21:26:00+12:00 GoTo, Nexthink launch bidirectional Rescue integration Software-as-a-Service (SaaS), IT service management (ITSM), Service management, IT Department, Integration, IT support, IT operations management, IT Automation, Asia, Endpoint Management, System integrators, Employee Experience (EX), Workflow Automation, Telemetry, GoTo, Europe (European), Digital Employee, Enterprise Resource Planning (ERP), IT Infrastructure, Remote Access, Digital Employee Experience (DEX), Cloud, Australian, Digital Experience (DX), Managed Service Provider (MSP), South America, Partnerships, Nexthink 2026-09-10T02:45:05+12:00 https://itbrief.co.uk/story/law-firms-urged-to-codify-judgement-as-ai-spreads IT Brief UK en 2026-09-09T21:26:00+12:00 Law firms urged to codify judgement as AI spreads Digital Transformation, Legal technology (LegalTech), Knowledge Management, Professional services, Risk & Compliance, Generative AI (GenAI), Artificial Intelligence (AI), Law firms, AI Ethics & Governance 2026-09-10T02:45:05+12:00 https://itbrief.co.uk/story/shufti-launches-eu-amlr-compliance-service-for-firms IT Brief UK en 2026-09-09T21:00:00+12:00 Shufti launches EU AMLR compliance service for firms Data Protection, Money Laundering, Fintech, Regulatory technology, Anti-money laundering (AML), Europe (European), Digital Identity, Financial crime, Banking, Identity verification, Managed Service Provider (MSP), European Union (EU), Know your customer (KYC) 2026-09-09T21:00:05+12:00 https://itbrief.co.uk/story/coder-launches-agent-relay-for-cursor-in-private-preview IT Brief UK en 2026-09-09T20:30:00+12:00 Coder launches Agent Relay for Cursor in private preview Gartner, Government, Data Protection, Private Cloud, Software engineering, Public Sector, Hybrid Cloud, Digital Transformation, IT Department, Auditing, Network Security, On-premise, Fintech, Intellectual property, DevSecOps, Critical Infrastructure, Military, Source code, Supply Chain, Regulatory technology, Analyst report, Observability, Access Control, AI Security, Data sovereignty, Risk & Compliance, Data residency, Infosec, Data Security, Enterprise Resource Planning (ERP), Banking, Zero Trust Security, Generative AI (GenAI), Data Privacy, Large Language Models (LLMs), Financial Services, Digital Experience (DX), Secrets Management, AI Adoption, Defence, AI Ethics & Governance, Cybersecurity, Upskilling, AI Safety, Software Development, AI Agents (Agentic AI), GRC, Developer tools, Cursor, AI Coding, AI Infrastructure, Defense, Capital Markets 2026-09-09T20:30:06+12:00 https://itbrief.co.uk/story/teletrac-navman-names-ricardo-buranello-chief-executive IT Brief UK en 2026-09-09T20:15:00+12:00 Teletrac Navman names Ricardo Buranello chief executive Software-as-a-Service (SaaS), IT Industry, Chief Financial Officer (CFO), Business Continuity, Telematics, Data Analytics, Internet of Things (IoT), Teletrac Navman, Board of Directors, Succession Planning, United States (US), Siemens, Fleet Management, Chief Operating Officer (COO), Cloud, Asset Management, Artificial Intelligence (AI), Job moves, Private Equity 2026-09-09T20:15:06+12:00 https://itbrief.co.uk/story/uk-small-firms-ai-use-more-than-doubles-in-a-year IT Brief UK en 2026-09-08T21:49:00+12:00 UK small firms' AI use more than doubles in a year Software-as-a-Service (SaaS), Data Protection, Productivity, Small Business (SMB), Digital Transformation, Machine learning (ML), Skills shortage, Content Creation, InsurTech, Planning, Digital Inclusion, Regulation, UK Government, Workplace automation, Risk & Compliance, Security, Startups, Enterprise Resource Planning (ERP), Generative AI (GenAI), Data Privacy, Cloud, Artificial Intelligence (AI), AI Adoption, United Kingdom (UK), Digital Skills, AI Ethics & Governance, Cybersecurity, Founders, Change Management, AI skills 2026-09-08T22:45:06+12:00 https://itbrief.co.uk/story/ntt-data-rolls-out-ai-ops-platform-for-daimler-truck IT Brief UK en 2026-09-08T21:49:00+12:00 NTT Data rolls out AI ops platform for Daimler Truck IT services, SAP, Outsourcing, IT service management (ITSM), Managed Services, Hybrid Cloud, Service management, Digital Transformation, Managed IT, IT Department, Machine learning (ML), NTT Data, Research and Development (R&D), Incident management, NTT Group, Data centers (DC), IT operations management, ITOM, IT Automation, Multi-cloud, Industry 4.0, Predictive analytics, Robotic Process Automation (RPA), Supply Chain, Infrastructure monitoring, Application infrastructure, Observability, AIOps, Incident Response, Vehicles, IT Infrastructure, Industrial Automation, Artificial Intelligence (AI) 2026-09-08T22:45:06+12:00 https://itbrief.co.uk/story/automotive-firms-face-crisis-after-24-hours-outage IT Brief UK en 2026-09-08T21:41:00+12:00 Automotive firms face crisis after 24 hours' outage Malware, Robotics (Robots), Data Protection, Disaster Recovery (DR), Ransomware, Business Continuity, DevOps, Digital Transformation, IT Department, Network Security, Multi-factor authentication (MFA), Cyber attacks, Industrial Control Systems (ICS), Industry 4.0, Supply Chain, Risk & Compliance, Fleet Management, Incident Response, Vehicles, Operational Technologies (OT), Cloud, Industrial Automation, Industrial cybersecurity, Logistics, Cybersecurity, Software Development, Resilience 2026-09-09T03:00:07+12:00 https://itbrief.co.uk/story/flamingo-raises-usd-4-5-million-for-ai-it-platform IT Brief UK en 2026-09-08T20:15:00+12:00 Flamingo raises USD $4.5 million for AI IT platform Software-as-a-Service (SaaS), IT services, Outsourcing, IT service management (ITSM), DevOps, Service management, Digital Transformation, Managed IT, IT Department, Mobile Device Management (MDM), Patching, IT operations management, Venture Capital, Endpoint Management, Service Provider, Incident Response, RMM, Enterprise Resource Planning (ERP), IT Infrastructure, Artificial Intelligence (AI), Managed Service Provider (MSP), Cybersecurity, AI Agents (Agentic AI) 2026-09-08T20:15:05+12:00 https://itbrief.co.uk/story/virtana-adds-sovereign-cloud-support-for-observability IT Brief UK en 2026-09-08T19:00:00+12:00 Virtana adds sovereign cloud support for observability Virtualisation, Data Protection, Private Cloud, Public Sector, Hybrid Cloud, Network monitoring, IT Department, Cloud marketplace, Public Cloud, Cloud Security, General Data Protection Regulation (GDPR), International Data Corporation (IDC), Multi-cloud, Virtualization, Critical Infrastructure, Regulatory technology, Infrastructure monitoring, Intelligent operations, Analyst report, Access Control, Data sovereignty, Risk & Compliance, Virtana, AIOps, Data residency, Cloud Native, Data Localisation, Financial Services, Artificial Intelligence (AI), Digital Sovereignty, Defence, AI Ethics & Governance, AI Agents (Agentic AI), Information Governance, AI Infrastructure, Defense, Compliance 2026-09-08T19:00:05+12:00 https://itbrief.co.uk/story/uk-execs-overconfident-on-ai-failure-diagnosis-survey-finds IT Brief UK en 2026-09-08T19:00:00+12:00 UK execs overconfident on AI failure diagnosis, survey finds Data Protection, Chief Technology Officers (CTO), DevOps, Hybrid Cloud, Digital Transformation, Skills shortage, General Data Protection Regulation (GDPR), Data centers (DC), Critical Infrastructure, United States (US), Infrastructure monitoring, Risk & Compliance, Virtana, AIOps, IT Infrastructure, Data Privacy, Data Pipeline, Financial Services, Cloud, Artificial Intelligence (AI), Unified Observability, AI Adoption, United Kingdom (UK), ModelOps, AI Ethics & Governance, AI Monitoring (AIM), AI observability, Chief Information Officer (CIO), AI Strategy, Healthcare, AI Infrastructure, AI skills 2026-09-08T19:00:05+12:00 https://itbrief.co.uk/story/advania-uk-names-annette-murphy-as-chief-executive-officer IT Brief UK en 2026-09-08T13:15:00+12:00 Advania UK names Annette Murphy as Chief Executive Officer Cloud Services, IT services, IT Industry, Data Protection, Public Sector, Leadership, Managed Services, Mergers and Acquisitions (M&A), Cloud adoption, Zayo, Gender diversity, Norway, British Telecommunications (BT), EMEA, Regulatory technology, Ireland, Denmark, Cyber resilience, Data sovereignty, Risk & Compliance, Data residency, Lumen, Data Localisation, Cloud, Finland, Artificial Intelligence (AI), United Kingdom (UK), Business Transformation, Job moves, AI Ethics & Governance, Cybersecurity, Colt, Women in Technology, Compliance 2026-09-08T22:15:05+12:00 https://itbrief.co.uk/story/peasoup-vawlt-forge-uk-sovereign-multi-cloud-tie-up IT Brief UK en 2026-09-08T02:12:00+12:00 PeaSoup & Vawlt forge UK sovereign multi-cloud tie-up Cloud Storage, Data Protection, Disaster Recovery (DR), Sustainability, Energy efficient, Business Continuity, Green IT, Hybrid Cloud, Digital Transformation, IT Department, Cloud marketplace, Cloud Security, Data governance, Data centers (DC), Multi-cloud, Carbon footprint, Application infrastructure, Cyber resilience, Orchestration, Data sovereignty, Data residency, Data Security, Cloud, United Kingdom (UK), Vawlt 2026-09-08T04:15:05+12:00 https://itbrief.co.uk/story/foxit-launches-pdf-editor-with-on-device-ai-workspace IT Brief UK en 2026-09-08T02:11:00+12:00 Foxit launches PDF editor with on-device AI workspace Microsoft Windows, Government, Data Protection, Atlassian, Document Management, Knowledge Management, HubSpot, Regulation, Foxit, Partner Programmes, macOS, Regulatory technology, Risk & Compliance, Data residency, Security, Mac, Data Security, Enterprise Resource Planning (ERP), Generative AI (GenAI), Data Privacy, Data Localisation, Financial Services, AI Adoption, BYOM, AI Ethics & Governance, Cybersecurity, Hybrid AI, Google Gemini, Optical Character Recognition (OCR), Model Context Protocol (MCP), Healthcare, Compliance 2026-09-08T04:00:06+12:00 https://itbrief.co.uk/story/treatwell-launches-ai-receptionist-for-salons-across-europe IT Brief UK en 2026-09-08T02:11:00+12:00 Treatwell launches AI receptionist for salons across Europe Software-as-a-Service (SaaS), Small Business (SMB), Customer service, Online bookings, Digital Transformation, Business communications, Customer Experience (CX), Skills shortage, Workflow Automation, Europe (European), Customer retention, Conversational AI, Cloud, Artificial Intelligence (AI), Customer Support, Voice AI, AI Strategy 2026-09-08T04:15:06+12:00 https://itbrief.co.uk/story/libreoffice-26-8-boosts-scripts-typography-support IT Brief UK en 2026-09-07T20:41:00+12:00 LibreOffice 26.8 boosts scripts & typography support Data Protection, Microsoft Office, Unicode, IT Department, Digital Inclusion, Math, Accessibility, Data sovereignty, Open source, Generative AI (GenAI), Data Privacy, Interoperability, Artificial Intelligence (AI), Chinese, Open Standards, Donations 2026-09-07T21:00:06+12:00 https://itbrief.co.uk/story/tech-mahindra-launches-aws-centre-to-scale-agentic-ai IT Brief UK en 2026-09-07T19:30:00+12:00 Tech Mahindra launches AWS centre to scale agentic AI Productivity, Outsourcing, Manufacturing, Digital Transformation, IT Department, Machine learning (ML), Fintech, Amazon Web Services (AWS), Business Process Outsourcing (BPO), Tech Mahindra, Application infrastructure, Risk & Compliance, Process automation, Intelligent automation, Generative AI (GenAI), Financial Services, Cloud, Artificial Intelligence (AI), Managed Service Provider (MSP), United Kingdom (UK), AI Ethics & Governance, Telcos, AI Agents (Agentic AI), Retail, Healthcare, Compliance 2026-09-07T19:30:06+12:00