https://itbrief.co.uk/story/why-the-soc-needs-to-be-re-engineered-for-ai IT Brief UK en 2026-09-18T03:22:00+12:00 Why the SOC needs to be re-engineered for AI Data Protection, Threat intelligence, Cloud Security, Opinion, GCHQ, Data centers (DC), Security Operations Centres (SOCs), Data center security, Regulatory technology, National Security, Threat monitoring, OT security, AI Security, Data sovereignty, Risk & Compliance, System on a chip (SOC), Large Language Models (LLMs), Financial Services, Artificial Intelligence (AI), Digital Sovereignty, AI Ethics & Governance, Cybersecurity, Anthropic, Claude, AI Safety, AI Agents (Agentic AI), AI Models, Simon Chassar, AI Infrastructure, Compliance 2026-09-18T03:30:06+12:00 https://itbrief.co.uk/story/qualtrics-unveils-xm-data-and-ai-platform-for-2027 IT Brief UK en 2026-09-17T23:40:00+12:00 Qualtrics unveils XM Data and AI Platform for 2027 Facebook, Business Intelligence (BI), Data Protection, Yelp, Qualtrics, Reputation management, Customer Experience (CX), Marketing Technologies (MarTech), Integration, Data governance, Customer Feedback, Customer Journey, Predictive analytics, Simulation, Employee Experience (EX), Digital twins, Personalisation, Customer data, Customer retention, Enterprise Resource Planning (ERP), Data Privacy, Artificial Intelligence (AI), Voice of the Customer, AI Ethics & Governance, Synthetic Data, Domain-Specific Language Models (DSLMs) 2026-09-18T05:15:06+12:00 https://itbrief.co.uk/story/freshworks-expands-freddy-ai-with-email-workflows IT Brief UK en 2026-09-17T23:38:00+12:00 Freshworks expands Freddy AI with email & workflows Software-as-a-Service (SaaS), IT service management (ITSM), Customer service, Service management, Digital Transformation, Optimization, Knowledge Management, Freshworks, Natural language processing (NLP), United States (US), Workflow Automation, Virtual Assistant, Personalisation, Process automation, Intelligent automation, Enterprise Resource Planning (ERP), Generative AI (GenAI), United Kingdom (UK), Customer Support, Optimisation, AI Ethics & Governance, AI Agents (Agentic AI), Model Context Protocol (MCP), Change Management 2026-09-18T01:45:05+12:00 https://itbrief.co.uk/story/wipro-launches-sto360-with-aramco-sap-for-outages IT Brief UK en 2026-09-17T23:37:00+12:00 Wipro launches STO360 with Aramco & SAP for outages IT services, SAP, Oil and Gas, Digital Transformation, Wipro, Industrial software, Partner Programmes, Industry 4.0, Risk & Compliance, Enterprise Resource Planning (ERP), Cloud Native, Cloud First, Asset Management, Energy sector, Business Technology Platform, Aramco, Saudi Arabia 2026-09-18T01:45:05+12:00 https://itbrief.co.uk/story/avalara-names-claire-goad-to-lead-e-invoicing-push IT Brief UK en 2026-09-17T23:32:00+12:00 Avalara names Claire Goad to lead e-invoicing push Software-as-a-Service (SaaS), Taxation (Tax), Accounts payable, Shared services, Globalisation, Modernisation, Germany, Partner Programmes, Regulatory technology, France, Latin America, Analyst report, Kofax, Europe (European), CTC, Enterprise Resource Planning (ERP), IDC MarketScape, Job moves, European Union (EU), Avalara, E-invoicing, Change Management, Value Added Tax (VAT) 2026-09-18T05:00:06+12:00 https://itbrief.co.uk/story/de-novo-appoints-lynette-slater-as-chief-executive IT Brief UK en 2026-09-17T23:30:00+12:00 de Novo appoints Lynette Slater as Chief Executive Software-as-a-Service (SaaS), Education, Learning & Training, Productivity, Insurance, Chief Financial Officer (CFO), ServiceNow, Payroll Systems, Public Sector, Leadership, Local Government, Digital Transformation, ICT sector, Skills shortage, Business Process Outsourcing (BPO), Human Capital Management (HCM), Oracle Cloud, Professional services, IT Transformation, Wales, Risk & Compliance, Enterprise Resource Planning (ERP), Chief Operating Officer (COO), Financial Services, Cloud, Artificial Intelligence (AI), United Kingdom (UK), Business Transformation, Job moves, Newport, Change Management, Compliance 2026-09-18T05:00:06+12:00 https://itbrief.co.uk/story/bolt-new-launches-forge-for-pro-users-with-open-models IT Brief UK en 2026-09-17T19:30:00+12:00 Bolt.new launches Forge for Pro users with open models Data Protection, Data sharing, Microsoft Azure, Data governance, Data collection, Microsoft 365, Data Exchange, Web Development, Open source, Data Privacy, Large Language Models (LLMs), AI Ethics & Governance, DPA, AI Models, Developers (Devs), Developer tools, AI Coding, AI Infrastructure 2026-09-17T19:30:06+12:00 https://itbrief.co.uk/story/cloudways-launches-velocity-managed-node-js-hosting IT Brief UK en 2026-09-17T19:00:00+12:00 Cloudways launches Velocity managed Node.js hosting Software-as-a-Service (SaaS), Productivity, Small Business (SMB), SSL, Software engineering, Platform-as-a-Service (PaaS), DevOps, Web application firewall, DigitalOcean, TLS, Patching, Infrastructure-as-a-Service (IaaS), United States (US), Regal IT, Application infrastructure, NGINX, Corporate social responsibility (CSR), Serverless architecture, Web Development, Virtual Private Server (VPS), Behavior, Cloud, United Kingdom (UK), eCommerce, Software Development, Developer tools, AI Coding 2026-09-17T19:00:07+12:00 https://itbrief.co.uk/story/uk-founders-lag-peers-in-ai-adoption-survey-finds IT Brief UK en 2026-09-17T03:45:00+12:00 UK founders lag peers in AI adoption, survey finds Taxation (Tax), Productivity, Small Business (SMB), Digital Transformation, Skills shortage, Funding, Entrepreneurship, Regulation, Germany, Market research, Ireland, France, UK Government, Workflow Automation, Risk & Compliance, Europe (European), Startups, Paperwork, Banking, Artificial Intelligence (AI), AI Adoption, United Kingdom (UK), Digital Skills, Founders, Spain, European Union (EU), AI skills, Compliance, Bunq 2026-09-17T03:45:05+12:00 https://itbrief.co.uk/story/cambridge-consultants-says-barriers-stifle-deep-tech IT Brief UK en 2026-09-17T00:10:00+12:00 Cambridge Consultants says barriers stifle deep tech Robotics (Robots), Semiconductors, Capgemini, Intellectual property, Patents, Research and Development (R&D), Organisational culture, Quantum Computing, Biotech, Internet Protocol (IP), Risk & Compliance, C-Suite, Artificial Intelligence (AI), Energy sector, Customer Expectations, Partnerships 2026-09-17T01:15:05+12:00 https://itbrief.co.uk/story/topdesk-unveils-new-tools-after-gartner-it-recognition IT Brief UK en 2026-09-16T22:44:00+12:00 TOPdesk unveils new tools after Gartner IT recognition Software-as-a-Service (SaaS), Gartner, Data Protection, IT service management (ITSM), Public Sector, Service management, Digital Transformation, Shared services, IT Department, Facilities management, Data governance, IT support, Incident management, Knowledge Management, Customer Feedback, Gartner Magic Quadrant, Market competition, Analyst report, Workflow Automation, IT Governance, Risk & Compliance, Data residency, TOPdesk, Enterprise Resource Planning (ERP), IT Infrastructure, Cloud, Enterprise Service Management, Artificial Intelligence (AI), Compliance 2026-09-17T03:15:06+12:00 https://itbrief.co.uk/story/highlight-iptel-add-webex-monitoring-for-meeting-rooms IT Brief UK en 2026-09-16T22:43:00+12:00 Highlight & IPTel add Webex monitoring for meeting rooms Software-as-a-Service (SaaS), Cloud Services, Video conferencing, Cisco, Unified Communications (UC), Network Infrastructure, Meraki, IT service management (ITSM), Network Management, Managed Services, Service management, Network monitoring, Webex, Audio Visual (AV), Incident management, IT operations management, ITOM, Cisco Meraki, Observability, Service Provider, Application Programming Interface (API), Cloud, Asset Management, Room Management, Australian, Managed Service Provider (MSP), United Kingdom (UK), Hybrid & Remote Work 2026-09-17T02:45:05+12:00 https://itbrief.co.uk/story/storyblok-launches-agents-to-automate-content-tasks IT Brief UK en 2026-09-16T22:43:00+12:00 Storyblok launches Agents to automate content tasks Productivity, Content Management System (CMS), Digital marketing, Enterprise Content Management (ECM), Content Creation, Marketing Technologies (MarTech), Search Engine Optimisation (SEO), Access Control, Workflow Automation, Web Development, Storyblok, Conversational AI, Software Development, AI Agents (Agentic AI), AI Models 2026-09-17T02:45:05+12:00 https://itbrief.co.uk/story/sapia-ai-launches-experience-scoring-for-professional-hiring IT Brief UK en 2026-09-16T20:30:00+12:00 Sapia.ai launches experience scoring for professional hiring Contact Centre, Recruitment, Starbucks, Qantas, Diversity, Equity & Inclusion (DEI), Generative AI (GenAI), Large Language Models (LLMs), Conversational AI, Artificial Intelligence (AI), Sapia.ai 2026-09-16T20:30:05+12:00 https://itbrief.co.uk/story/uk-cios-face-ai-blame-as-sovereignty-drives-buying IT Brief UK en 2026-09-16T20:00:00+12:00 UK CIOs face AI blame as sovereignty drives buying Software-as-a-Service (SaaS), Data Protection, Contact Centre, Chief Technology Officers (CTO), Procurement, Customer service, Public Sector, Digital Transformation, ICT sector, Customer Experience (CX), 8x8, EMEA, United States (US), Censuswide, Ireland, France, IT Governance, Data sovereignty, Risk & Compliance, Data residency, Enterprise Resource Planning (ERP), Data Privacy, Data Localisation, Cloud, Australian, Artificial Intelligence (AI), United Kingdom (UK), Digital Sovereignty, AI Ethics & Governance, AI Agents (Agentic AI), Chief Information Officer (CIO) 2026-09-16T20:00:06+12:00 https://itbrief.co.uk/story/elsevier-expands-leapspace-sets-up-ai-advisory-board IT Brief UK en 2026-09-16T19:30:00+12:00 Elsevier expands LeapSpace & sets up AI advisory board Higher education, Search engines, Machine learning (ML), Knowledge Management, United States (US), Universities, Elsevier, Europe (European), Modelling, Generative AI (GenAI), Artificial Intelligence (AI), United Kingdom (UK), AI Ethics & Governance 2026-09-16T19:30:07+12:00 https://itbrief.co.uk/story/scality-launches-maestro-for-managed-storage-fleets IT Brief UK en 2026-09-16T19:15:00+12:00 Scality launches Maestro for managed storage fleets Software Updates, Data Protection, Virtual Private Networks (VPNs), Productivity, Managed Services, Hybrid Cloud, Enterprise Storage, Storage management, Edge Computing, Scality, Data centers (DC), IT Automation, Object storage, Ireland, Fleet Management, Backup-as-a-service (BaaS), Cloud, Managed Service Provider (MSP), Management platform, United Kingdom (UK), Cloud Service Providers (CSP) 2026-09-16T19:15:06+12:00 https://itbrief.co.uk/story/emm4-makes-live-debut-in-santiago-with-ai-hybrid-show IT Brief UK en 2026-09-16T08:15:00+12:00 EMM4 makes live debut in Santiago with AI hybrid show Social Media, Branding, Intellectual property, Content Creation, Mixed Reality (MR), Music Production, Internet Protocol (IP), Digital Identity, Generative AI (GenAI), Artificial Intelligence (AI), Extended Reality, AI Ethics & Governance 2026-09-16T08:15:05+12:00 https://itbrief.co.uk/story/uk-firms-demand-more-control-over-data-as-ai-risks-rise IT Brief UK en 2026-09-15T23:35:00+12:00 UK firms demand more control over data as AI risks rise Data Protection, Private Cloud, Business Continuity, Connectivity, Hybrid Cloud, Digital Transformation, Data management, IT Department, Network Security, Public Cloud, Machine learning (ML), Cloud Security, IT Strategy, APAC, Network visibility, Data governance, Regulation, Data transfer, Multi-cloud, United States (US), Supply Chain, AI Security, Data sovereignty, Risk & Compliance, Data residency, Security management, Europe (European), Data Security, Data Privacy, Data Localisation, Cloud, Artificial Intelligence (AI), Expereo, AI Adoption, United Kingdom (UK), Digital Sovereignty, Customer Expectations, Cybersecurity, Information Governance, GRC, Compliance 2026-09-16T00:15:05+12:00 https://itbrief.co.uk/story/open-source-software-offers-2-5x-more-value-for-grids IT Brief UK en 2026-09-15T21:57:00+12:00 Open source software offers 2-5x more value for grids Smart Grids, Digital Transformation, Renewable energy, Regulation, Utilities, The Linux Foundation, IT Governance, Risk & Compliance, Python, Open source, Interoperability, Neural Networks, Digital Infrastructure, Energy sector, Digital Sovereignty, LF Energy, Open Standards, Clean technologies, Multi-Agent, Public Digital 2026-09-16T04:00:06+12:00 https://itbrief.co.uk/story/oracle-to-invest-usd-5-billion-in-uk-cloud-infrastructure IT Brief UK en 2026-09-15T21:56:00+12:00 Oracle to invest USD $5 billion in UK cloud infrastructure Cloud Services, IT Industry, Data Protection, Productivity, Oracle, Business Continuity, Customer service, Public Sector, London, Manufacturing, Hybrid Cloud, Job Market, Digital Transformation, Hyperscale, Cloud marketplace, Public Cloud, Machine learning (ML), Amazon Web Services (AWS), Edge Computing, Microsoft Azure, Regulation, Digital Economy, Data centers (DC), Human Capital Management (HCM), Oracle Cloud, Multi-cloud, Oracle Cloud Infrastructure (OCI), National Health Service (NHS), Supply Chain, Regulatory technology, National Security, Application infrastructure, UK Government, Innovation hub, Data sovereignty, Risk & Compliance, Cloud migration, Enterprise Resource Planning (ERP), Banking, IT Infrastructure, Data Privacy, Financial Services, Cloud, Artificial Intelligence (AI), AI Adoption, United Kingdom (UK), Defence, Google Cloud, AI Agents (Agentic AI), Retail, Resilience, AI Strategy, Healthcare, AI Infrastructure, Defense, Compliance, Infrastructure Investment 2026-09-15T23:30:05+12:00 https://itbrief.co.uk/story/lumapps-names-sebastien-cano-as-chief-executive-officer IT Brief UK en 2026-09-15T21:00:00+12:00 LumApps names Sébastien Cano as Chief Executive Officer Software-as-a-Service (SaaS), Gartner, Microsoft Office, Digital Transformation, Thales, ICT sector, Gemalto, G Suite, Knowledge Management, Microsoft 365, United States (US), Employee Experience (EX), Analyst report, Zapier, Workflow Automation, Google Workspace, Europe (European), Enterprise Resource Planning (ERP), Artificial Intelligence (AI), AI Adoption, Hybrid & Remote Work, Job moves, Change Management, Forrester Research 2026-09-15T21:00:06+12:00 https://itbrief.co.uk/story/percona-report-warns-of-database-lock-in-ai-woes IT Brief UK en 2026-09-15T20:15:00+12:00 Percona report warns of database lock-in & AI woes Data Protection, Productivity, Hybrid Cloud, Digital Transformation, Data management, Downtime, Skills shortage, Integration, Data governance, Regulation, MongoDB, Multi-cloud, Supply Chain, Security Posture, Risk & Compliance, Open source, MySQL, IT Infrastructure, Data Strategy, Artificial Intelligence (AI), AI Adoption, Cybersecurity, PostgreSQL, Percona 2026-09-15T20:15:06+12:00 https://itbrief.co.uk/story/cloudhouse-launches-guardian-essentials-for-audits IT Brief UK en 2026-09-15T20:15:00+12:00 Cloudhouse launches Guardian Essentials for audits IT Industry, IT service management (ITSM), ServiceNow, Hybrid Cloud, Service management, IT Department, Public Cloud, Enterprise security, NASA, Amazon Web Services (AWS), Microsoft Azure, IT audit, Incident management, Freshservice, Center for Internet Security (CIS), Application infrastructure, IT Governance, Risk & Compliance, Enterprise Resource Planning (ERP), Financial Conduct Authority, GRC, Change Management 2026-09-15T20:15:06+12:00 https://itbrief.co.uk/story/prophecy-adds-ai-data-prep-tools-snowflake-support IT Brief UK en 2026-09-15T04:29:00+12:00 Prophecy adds AI data prep tools & Snowflake support Software-as-a-Service (SaaS), Business Intelligence (BI), Chief Technology Officers (CTO), Data Analytics, Machine learning (ML), Integration, Data governance, Data Visualisation, Data Platform, Databricks, Access Control, Data Security, Enterprise Resource Planning (ERP), Cloud data, Snowflake, Data automation, Artificial Intelligence (AI), Data Cloud, Explainable AI, AI Adoption, AI Ethics & Governance, AI Data, AI Agents (Agentic AI), Change Management 2026-09-15T04:45:05+12:00